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In warehouses, call centers, and elsewhere, intelligent machines are managing humans, and they're making work more stressful, grueling, and dangerous

In warehouses, call centers, and other sectors, intelligent machines are managing humans, and they're making work more stressful, grueling, and dangerous

The Verge Josh Dzieza

Discussion

  • @joshdzieza Josh Dzieza on x
    New technology is making it easier than ever to monitor and optimize workers, and it's making them miserable in the name of productivity. https://www.theverge.com/... https://twitter.com/...
  • @noahpinion Noah Smith on x
    Every time an economist says “with better monitoring technology, we could reach the optimum blahblahblah” I think about this stuff https://twitter.com/...
  • @ctricot Christophe Tricot on x
    Robots aren't taking our jobs — they're becoming our bosses Warnings about job-stealing robots miss the other automation crisis: intelligent machines are managing humans, and they're making work more stressful, grueling, and dangerous. #ai #FutureOfWork https://www.theverge.com/.…
  • @gregpak Greg Pak on x
    Any employer who uses this software is your enemy. https://twitter.com/...
  • @bigzaphod Sean Heber on x
    Dear lord. https://twitter.com/...
  • @gothamgirlblue @gothamgirlblue on x
    This piece is extraordinary, and as someone who recently lived through a month of automated scheduling in retail, it is an essential read for any worker looking towards a future economy. https://twitter.com/...
  • @janelytv @janelytv on x
    dream: robots will do our jobs while we sip on pina coladas and take naps reality: https://twitter.com/...
  • @mattdpearce Matt Pearce on x
    this is obviously super gross, but ironically, as with a lot of such tech developments, the function being automated here is actually management, not labor https://twitter.com/...
  • @iainthomson Iain Thomson on x
    Very good article on our new software bosses. They can't be bargained with, they can't be reasoned with, they don't feel pity, or remorse, or fear, and they absolutely will not stop. https://twitter.com/...