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Chronicles

The story behind the story

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Sources: Amazon is working with Visa to test checkout terminals that let consumers pay for purchases with their palms

Tech giant plans terminals to let consumers link credit card information to their hands  —  Amazon.com Inc. AMZN -0.70% wants to make your hand your credit card.

Wall Street Journal AnnaMaria Andriotis

Context & Ripple Effects

This Visa partnership is the second act of a story that started months earlier, when sources reported Amazon was testing a biometric system that identifies and charges users by scanning their hand, with Whole Foods named as the likely first deployment. What changed with this report is the payments rail: rather than building a closed wallet, Amazon is tying palm scans to Visa's card network, which makes the technology legible to any merchant that already accepts Visa.

That matters because Amazon had spent over a year trying to crack brick-and-mortar acceptance the hard way — persuading gas stations and restaurants to take its Amazon Pay digital wallet — with little visible traction. The later arc confirms the pivot worked: Amazon One launched at Seattle Go stores in September 2020, reached a Whole Foods in Seattle in 2021, and by 2023 was running payments and ID verification across US retailers and stadiums, privacy complaints notwithstanding.

First-order effects

  • Shoppers in the pilot can link an existing Visa credit card to their palm and check out without a card or phone, making Amazon's terminals drop-in compatible with merchants' current Visa acquiring relationships.
  • Visa gains a new credential format on its network — the hand replaces the card — while Amazon gets a distribution partner that can carry its hardware into stores Amazon doesn't own.

Second-order effects

  • Rival payment networks and wallet providers face pressure to match a biometric credential that removes the friction of pulling out a card, forcing responses from other card schemes and phone-based wallets.
  • The move revives Amazon's stalled merchant-acceptance push: a terminal branded around Visa is an easier sell to gas stations and restaurants than the Amazon Pay wallet they previously declined.

Third-order effects

  • If palm-based checkout scales beyond Amazon's own stores, the body becomes a payment credential at retail, shifting competitive advantage toward whoever controls enrollment and the identity data — and drawing regulators into biometric data practices, a tension already visible in the 2023 coverage of Amazon One's privacy concerns.

The trend: Retail payments are migrating from cards and phones to the body itself, with Amazon using card-network partnerships like Visa's to carry biometric checkout from its own stores into the broader merchant base.

Discussion

  • @mdudas Mike Dudas on x
    Amazon wants to make your hand your credit card. The tech giant is creating checkout terminals that could be placed in bricks-and-mortar stores and allow shoppers to link their card information to their hands. They could then pay with their palms. https://www.wsj.com/...
  • @shefaly Shefaly Yogendra, PhD on x
    Going to the store? No need to take your card or phone if Amazon has its way. (And people willingly giving biometric info to businesses.) Controversial perhaps but human desire to minimise any thinking or work at all is how all #privacy went to pot. https://www.wsj.com/...
  • @elizabeth_joh Elizabeth Joh on x
    Amazon working on terminals that extract tiny bits of soul from prime members https://twitter.com/...