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Chronicles

The story behind the story

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Adobe: Black Friday online sales grew 19.6% YoY to $7.4B, as Thanksgiving sales rose 14.5%, to $4.2B; Cyber Monday sales are expected to reach $9.4B, up 18.9%

Following swiftly on the heels of a Thanksgiving that broke records with $4.2 billion in online sales, Black Friday also hit a new high …

TechCrunch Ingrid Lunden

Context & Ripple Effects

This article is one installment in Adobe's annual Black Friday tracker, which has become the de facto benchmark for holiday e-commerce: the firm measured $3.34B in online sales back in 2016, $5.03B in 2017, and $6.2B in 2018 before this year's $7.4B — a near-doubling of the day's haul across the period covered here.

What changed in this report is the shape of the weekend: Thanksgiving itself crossed $4.2B, meaning the shopping event now spans multiple days of nine-figure-plus daily volume rather than concentrating on Monday, with Cyber Monday forecast to top them all at $9.4B.

First-order effects

  • Retailers planning inventory and staffing around a single Cyber Monday spike now face three consecutive high-volume days, since Thanksgiving and Black Friday together ($11.6B) already exceed the Cyber Monday forecast.
  • Mobile's rising share — 33% of sales in 2018 per Adobe's own data — means merchants whose checkout funnels aren't mobile-first lose revenue on the biggest days of the year, not just baseline days.

Second-order effects

  • Competing measurement firms have an incentive to publish rival tallies: by 2024 Salesforce was reporting its own global and US figures alongside Adobe's, giving retailers two divergent benchmarks (Salesforce counted $17.5B US versus Adobe's $10.8B) for the same day.
  • Sustained mid-to-high-teens growth raises the cost of holiday discounting — deeper promotions across more days pressure margins, pushing retailers toward exclusive bundles and loyalty-gated deals to protect pricing.

Third-order effects

  • If the pattern holds, the distinction between Black Friday, Thanksgiving, and Cyber Monday erodes into a single week-long online demand curve, shifting how retailers allocate ad spend and fulfillment capacity across the season.
  • Adobe's tracker consolidates its position as the reference dataset for e-commerce health, which gives the company influence over how markets and press frame retail strength each holiday season.

The trend: Holiday e-commerce is compounding at double-digit annual rates while spreading from one Monday into a multi-day online season, with Adobe's annual tally serving as the industry's measuring stick.

Discussion

  • @juiceboxca Jack Appleby on x
    That means 39.2% of Black Friday happened on smartphones. If you ever needed a reason to redesign your mobile purchase site, this is it. https://techcrunch.com/...