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Chronicles

The story behind the story

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As Slack gets criticism from power users for its WYSIWYG editor and plans an option to revert, a look at the history of Markdown, used by Slack's old interface

Ernie Smith / VICE : Tweets: @alexislloyd , @vice , @artemr , @shortformernie , @katienotopoulos , @carnage4life , and @wongmjane Tweets: Alexis Lloyd / @alexislloyd : It's been fascinating to hear everyone's take on the slack text editor. Personally, I think adding formatting tools implies a formality of communication that seems at odds with the intent of the software. Feels like way too much cognitive overhead for chat. https://twitter.com/... @vice : UPDATE: Slack has decided to bring back Markdown. https://www.vice.com/... Artem Russakovskii / @artemr : Oh boy, the new WYSIWYG editor @SlackHQ forced on everyone doesn't do well with pasting code, and I'm wondering wtf they were thinking shipping the product in such a state, after supposedly doing user testing.

VICE Ernie Smith

Context & Ripple Effects

Slack has spent years pulling chat toward document territory — its Posts revamp in 2015 was an explicit bid to compete with email on long-form messages — and the new WYSIWYG editor extends that same instinct down into everyday messages. Power users revolted anyway, with pasted code breaking and Alexis Lloyd among those arguing that formatting tools add formality and cognitive overhead at odds with chat's intent.

The VICE piece frames the fight through Markdown, the plain-text syntax John Gruber quietly launched in 2004 that Slack's old interface ran on and that the industry has since adopted broadly (its history traced here). Facing the backlash, Slack committed to bringing Markdown back and to offering a revert option — a rare public retreat on a core input surface.

First-order effects

  • Power users get their workaround: Slack restores Markdown support and plans a toggle to revert to the old editor, directly answering complaints about broken code pasting.

Second-order effects

  • The episode hands Slack's rivals a playbook contrast — Microsoft Teams' chat surface gets cited in later comparisons — and pushes Slack toward shipping preferences rather than one-way defaults when it changes core editing UX.

Third-order effects

  • If the pattern holds, power-user communities function as a veto bloc over interface changes in collaboration software, and plain-text formats like Markdown persist underneath GUI editors because expert users keep demanding them — a dynamic visible again in Slack's 2023 redesign pitched as catering to power users.

The trend: Collaboration tools keep layering document-style formatting onto chat, then walk it back under pressure from the power users whose workflows depend on plain-text conventions like Markdown.

Discussion

  • @alexislloyd Alexis Lloyd on x
    It's been fascinating to hear everyone's take on the slack text editor. Personally, I think adding formatting tools implies a formality of communication that seems at odds with the intent of the software. Feels like way too much cognitive overhead for chat. https://twitter.com/..…
  • @vice @vice on x
    UPDATE: Slack has decided to bring back Markdown. https://www.vice.com/...
  • @artemr Artem Russakovskii on x
    Oh boy, the new WYSIWYG editor @SlackHQ forced on everyone doesn't do well with pasting code, and I'm wondering wtf they were thinking shipping the product in such a state, after supposedly doing user testing. More: https://quuxplusone.github.io/ ... https://twitter.com/...
  • @shortformernie Ernie Smith on x
    Over at @motherboard I have a lot of thoughts on Slack, rich text editors, and why Markdown struggles with mainstream acceptance: https://www.vice.com/...
  • @katienotopoulos Katie Notopoulos on x
    This actually describes a different and opposite problem than I see most users in Slack chats I'm in having: we want actual plain text so we can do ~this~ or *this* without triggering Markup https://www.vice.com/...
  • @carnage4life Dare Obasanjo on x
    Slack's WYSIWYG editor is an example of destroying an experience that works for your most engaged users by focusing on casual users. Rookie move not to make it optional. Funnily rich text editing is something Teams got tight that Slack is copying poorly https://quuxplusone.github…
  • @wongmjane Jane Manchun Wong on x
    Unlaunched after 179 days of development 🙃 https://twitter.com/...