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FTC says AT&T has agreed to pay $60M to settle the agency's 2014 lawsuit that alleged it lied to customers about “unlimited” data plans that it throttled

Makena Kelly / The Verge :

The Verge Makena Kelly

Context & Ripple Effects

The $60M settlement closes a five-year fight that twice looked dead: a US appeals court dismissed the FTC's 2014 throttling suit in 2016, then reversed course and let it proceed in February 2018. By August, court filings showed the two sides had reached a settlement agreement pending FTC review — today's announcement is that deal being confirmed.

The payout also lands in a pattern: the FTC fined TracFone $40M for throttling "unlimited" customers in 2015, and the FCC separately moved to fine AT&T $100M over the same misleading plans — so AT&T has faced parallel regulators over one marketing practice.

First-order effects

  • AT&T pays $60M to end the 2014 case, resolving the last of the FTC litigation over throttled 'unlimited' customers that the appeals court revived in 2018.
  • The FTC gets a headline consumer-protection win on data-throttling disclosure, reinforcing its authority over carrier marketing after the 2016 dismissal setback.

Second-order effects

  • Carriers selling 'unlimited' plans face a clearer legal floor: with TracFone and AT&T both paying seven-figure-plus sums, throttling disclosures become the price of using the word 'unlimited'.
  • The FCC's separate $100M action shows the same conduct can draw penalties from multiple agencies, raising the total cost of throttling disputes beyond any single settlement.

Third-order effects

  • If the pattern holds, 'unlimited' becomes a de facto regulated term in telecom marketing, with carriers building throttling disclosure into plan design rather than litigating after the fact.

The trend: Regulators are converting throttling disputes from case-by-case litigation into standing disclosure obligations that reshape how carriers market 'unlimited' plans.

Discussion

  • @aneternalenigma @aneternalenigma on x
    Beautiful. More of this. Next up: get rid of all fake ass data caps. https://www.theverge.com/...
  • @kifleswing Kif on x
    AT&T customers with unlimited data before 2011 (so iPhone early adopters) might be getting partial refunds as part of a $60 million FTC settlement that it misled customers about “unlimited data” https://www.ftc.gov/...
  • @rsingel Ryan Singel on x
    This only took 5 years for the FTC to investigate and resolve. I'm not exaggerating. This is why we need an FCC that treats ISPs like common carriers. When a DSL provider throttled a VOIP provider in '05, it took 3 weeks for the FCC to stop it using Title II. https://twitter.com/…
  • @ftc @ftc on x
    AT&T to pay $60 million to resolve FTC allegations it misled consumers with ‘unlimited data’ promises. Wireless operator to provide refunds to current, former customers: https://www.ftc.gov/... https://twitter.com/...