A look at HireVue's controversial AI-driven face and voice scanning “employability” assessment tool, used by 100+ employers including Hilton and Goldman Sachs
Drew Harwell / Washington Post :
Washington Post Drew Harwell
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@drewharwell
Drew Harwell
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New: More than a million job-seekers have been assessed by HireVue's job-interview AI, which analyzes candidates' faces and voices and spits out an “employability” score. But AI researchers say it's “pseudoscience” and a “license to discriminate” https://www.washingtonpost.com/ .…
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@normative
Julian Sanchez
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Inevitable arms race coming between phrenological AI interview software and deepfake AI interviewee software. https://twitter.com/...
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@tobywalsh
Toby Walsh
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If I was an ambulance chasing lawyer, I'd be putting together a million person class action suit against HireVue. If I was a financier, I'd be selling their stock short. As it is, I'm an AI researcher so I'm tweeting what a bad idea this use of computer vision is ... https://twit…
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@ajsalts
Andy Saltarelli
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Hey Google, define intellectual dishonesty “The AI doesn't explain its decisions or give candidates their assessment scores, which he called ‘not relevant.’... it's ‘not logical,’ to assume some people might be unfairly eliminated by the automated judge.” https://www.washingtonpo…
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@missig_geek
Miss IG Geek
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It's inherently discriminatory - judging people by their physical features always is and always has been. When gender and racial bias of development journey are factored in; it becomes even more so https://twitter.com/...
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@shobitap
Shobita Parthasarathy
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This reminds me of many of the DNA/genetic tests that have been available since the 1990s which provide a risk/susceptibility score but are: 1) based on dubious assumptions 2) unregulated How can we apply the lessons from gene/DNA tech to AI? https://twitter.com/...
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@jsnell
Jason Snell
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This is snake oil. https://twitter.com/...
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@lisatozzi
Lisa Tozzi
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“But people scowl all the time, she said, 'when they're not angry: when they're concentrating really hard, when they're confused, when they have gas.'” https://www.washingtonpost.com/ ...
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@samaugustdean
@samaugustdean
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I feel like we need a new word for things that are incredibly dystopian-feeling but only because they use computers to lay bare the randomness and inanity that already control most aspects of our society https://www.washingtonpost.com/ ...
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@benzevgreen
Ben Green
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This story raises so many terrible aspects of HireVue: Treating data and algorithms as objective Referencing the number of data points as evidence of the system's sophistication Forcing people to adjust their behavior to appeal to the algorithm https://www.washingtonpost.co…
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@matt_pc
Matt Collette
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“the standard 30-minute HireVue assessment includes half a dozen questions but can yield up to 500,000 data points, all of which become ingredients in the person's calculated score” https://www.washingtonpost.com/ ...
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@lisatozzi
Lisa Tozzi
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The system uses candidates' computer or cellphone cameras to analyze their facial movements, word choice and speaking voice before ranking them against other applicants based on an automatically generated “employability” score. https://www.washingtonpost.com/ ...
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@drewharwell
Drew Harwell
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Bigger trend: Software now can gather a lot more data about what makes us us. And tech firms claim they can use it to predict our personality and worthiness. But can they, really? And what happens if they get it wrong? (e.g.: “perfect babysitter” scans: https://wapo.st/2N6LV2r )
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@mannymoss
Emanuel Moss
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That someone could actually say this, on the record, without bursting into flames, should tell us everything we need to know about how much respect for human dignity there currently is in the tech industry: “The more digital we become, the more human we become,” she added. https:…
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@harrisonsethdc
Harrison Rudolph
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“It's pseudoscience. It's a license to discriminate ... And the people whose lives and opportunities are literally being shaped by these systems don't have any chance to weigh in.” - @mer__edith https://twitter.com/...
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@peterwsinger
Peter W. Singer
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Your dystopian science fiction, made real by tech companies today! https://twitter.com/...
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@jevanhutson
Jevan Hutson
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Notice and consent will NOT solve this problem. You can't meaningfully withhold consent if it means no job. Frankly, notice and consent make the problem worse because it legitimizes subjecting people to unfair and deceptive pseudoscience. https://www.shrm.org/... https://twitter.…
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@drewharwell
Drew Harwell
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A lot of people told me it also just feels weird to be silently judged while talking to a screen. One said it felt “dehumanizing and fairly insulting”: It “sends the message that I am not valued enough to warrant the time of an actual human” https://www.washingtonpost.com/ ...
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@drewharwell
Drew Harwell
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Can software really know your “willingness to learn” and “personal stability” from a 30-minute webcam chat? The AI researchers and neuroscientist I talked to said: Probably not. Yet it's already so widespread that colleges now teach kids how to interview: https://www.washingtonpo…
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@nmsanchez
Nic-or-treat Sanchez
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There are ~200 types of bias running in our brains. Transferring it to software is not an answer; it is codification of the most discriminatory cues determined by people in positions of power. Tech keeps applying itself to the least imaginative, least transformative purposes http…
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@drewharwell
Drew Harwell
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These “AI assessments” - in which you “interview” with a computer that quietly judges how you look and talk, rates your personality, and can decide the fate of your career - are driving people a little insane: https://www.washingtonpost.com/ ... https://twitter.com/...
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@hypervisible
@hypervisible
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Colleges are teaching students how to interview with an AI. 😵 https://twitter.com/...