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Chronicles

The story behind the story

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A look at HireVue's controversial AI-driven face and voice scanning “employability” assessment tool, used by 100+ employers including Hilton and Goldman Sachs

Drew Harwell / Washington Post :

Washington Post Drew Harwell

Discussion

  • @drewharwell Drew Harwell on x
    New: More than a million job-seekers have been assessed by HireVue's job-interview AI, which analyzes candidates' faces and voices and spits out an “employability” score. But AI researchers say it's “pseudoscience” and a “license to discriminate” https://www.washingtonpost.com/ .…
  • @normative Julian Sanchez on x
    Inevitable arms race coming between phrenological AI interview software and deepfake AI interviewee software. https://twitter.com/...
  • @tobywalsh Toby Walsh on x
    If I was an ambulance chasing lawyer, I'd be putting together a million person class action suit against HireVue. If I was a financier, I'd be selling their stock short. As it is, I'm an AI researcher so I'm tweeting what a bad idea this use of computer vision is ... https://twit…
  • @ajsalts Andy Saltarelli on x
    Hey Google, define intellectual dishonesty “The AI doesn't explain its decisions or give candidates their assessment scores, which he called ‘not relevant.’... it's ‘not logical,’ to assume some people might be unfairly eliminated by the automated judge.” https://www.washingtonpo…
  • @missig_geek Miss IG Geek on x
    It's inherently discriminatory - judging people by their physical features always is and always has been. When gender and racial bias of development journey are factored in; it becomes even more so https://twitter.com/...
  • @shobitap Shobita Parthasarathy on x
    This reminds me of many of the DNA/genetic tests that have been available since the 1990s which provide a risk/susceptibility score but are: 1) based on dubious assumptions 2) unregulated How can we apply the lessons from gene/DNA tech to AI? https://twitter.com/...
  • @jsnell Jason Snell on x
    This is snake oil. https://twitter.com/...
  • @lisatozzi Lisa Tozzi on x
    “But people scowl all the time, she said, 'when they're not angry: when they're concentrating really hard, when they're confused, when they have gas.'” https://www.washingtonpost.com/ ...
  • @samaugustdean @samaugustdean on x
    I feel like we need a new word for things that are incredibly dystopian-feeling but only because they use computers to lay bare the randomness and inanity that already control most aspects of our society https://www.washingtonpost.com/ ...
  • @benzevgreen Ben Green on x
    This story raises so many terrible aspects of HireVue: Treating data and algorithms as objective Referencing the number of data points as evidence of the system's sophistication Forcing people to adjust their behavior to appeal to the algorithm https://www.washingtonpost.co…
  • @matt_pc Matt Collette on x
    “the standard 30-minute HireVue assessment includes half a dozen questions but can yield up to 500,000 data points, all of which become ingredients in the person's calculated score” https://www.washingtonpost.com/ ...
  • @lisatozzi Lisa Tozzi on x
    The system uses candidates' computer or cellphone cameras to analyze their facial movements, word choice and speaking voice before ranking them against other applicants based on an automatically generated “employability” score. https://www.washingtonpost.com/ ...
  • @drewharwell Drew Harwell on x
    Bigger trend: Software now can gather a lot more data about what makes us us. And tech firms claim they can use it to predict our personality and worthiness. But can they, really? And what happens if they get it wrong? (e.g.: “perfect babysitter” scans: https://wapo.st/2N6LV2r )
  • @mannymoss Emanuel Moss on x
    That someone could actually say this, on the record, without bursting into flames, should tell us everything we need to know about how much respect for human dignity there currently is in the tech industry: “The more digital we become, the more human we become,” she added. https:…
  • @harrisonsethdc Harrison Rudolph on x
    “It's pseudoscience. It's a license to discriminate ... And the people whose lives and opportunities are literally being shaped by these systems don't have any chance to weigh in.” - @mer__edith https://twitter.com/...
  • @peterwsinger Peter W. Singer on x
    Your dystopian science fiction, made real by tech companies today! https://twitter.com/...
  • @jevanhutson Jevan Hutson on x
    Notice and consent will NOT solve this problem. You can't meaningfully withhold consent if it means no job. Frankly, notice and consent make the problem worse because it legitimizes subjecting people to unfair and deceptive pseudoscience. https://www.shrm.org/... https://twitter.…
  • @drewharwell Drew Harwell on x
    A lot of people told me it also just feels weird to be silently judged while talking to a screen. One said it felt “dehumanizing and fairly insulting”: It “sends the message that I am not valued enough to warrant the time of an actual human” https://www.washingtonpost.com/ ...
  • @drewharwell Drew Harwell on x
    Can software really know your “willingness to learn” and “personal stability” from a 30-minute webcam chat? The AI researchers and neuroscientist I talked to said: Probably not. Yet it's already so widespread that colleges now teach kids how to interview: https://www.washingtonpo…
  • @nmsanchez Nic-or-treat Sanchez on x
    There are ~200 types of bias running in our brains. Transferring it to software is not an answer; it is codification of the most discriminatory cues determined by people in positions of power. Tech keeps applying itself to the least imaginative, least transformative purposes http…
  • @drewharwell Drew Harwell on x
    These “AI assessments” - in which you “interview” with a computer that quietly judges how you look and talk, rates your personality, and can decide the fate of your career - are driving people a little insane: https://www.washingtonpost.com/ ... https://twitter.com/...
  • @hypervisible @hypervisible on x
    Colleges are teaching students how to interview with an AI. 😵 https://twitter.com/...