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Chronicles

The story behind the story

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Nest is becoming less popular among residential builders as Google's software changes impede Nest devices' ability to connect with third-party IoT devices

then, bricked it. “When people buy a connected device, they expect it to connect. That's not something that happens with Nest anymore.” Good @GerritD story. https://www.bloomberg.com/...

Bloomberg Gerrit De Vynck

Context & Ripple Effects

In May, Google dismantled the Works with Nest platform at I/O, replacing it with a Works with Google Assistant program that trades broad compatibility for tighter data control — leaving many existing Nest users on a dead-end ecosystem. Google's answer since has been partial: limited Home Routines and an opt-in Device Access program announced as the old integrations wind down (new home-automation initiatives).

The Bloomberg report shows the bill arriving five months later: residential builders, who specify devices for entire homes, are pulling away from Nest because its hardware no longer reliably connects to the third-party IoT gear those homes are built around. The channel that once made Nest a default is now the first to defect.

First-order effects

  • Builders specifying whole-home systems lose a default thermostat and camera choice, since Nest devices can no longer be counted on to interoperate with the third-party equipment they install alongside.

Second-order effects

  • Rival platforms that preserved third-party integration become the path of least resistance for new construction, redirecting the builder channel toward competitors' ecosystems.

Third-order effects

  • If the pattern holds, smart-home adoption in new construction consolidates around whichever assistant platform controls integration standards, and device makers compete on ecosystem access rather than hardware quality.

The trend: Smart-home platforms are trading open interoperability for walled-garden data control, and professional installer channels are the first market where that trade shows up as lost share.

Discussion

  • @mhbergen Mark Bergen on x
    Google sold home builders on ~smart home~ — then, bricked it. “When people buy a connected device, they expect it to connect. That's not something that happens with Nest anymore.” Good @GerritD story. https://www.bloomberg.com/...