YouTube CEO apologizes to creators and users over the company's decision to revoke verification statuses and says it is working to address creator concerns
you will keep your badges Anthony Ha / TechCrunch : YouTube CEO says it ‘missed the mark’ with verification overhaul Todd Haselton / CNBC : YouTube CEO apologizes for ‘frustration and hurt’ over verification changes James Loke Hale / Tubefilter : Creators Lash Out After YouTube Retroactively Strips Them Of Verification Harrison Weber / Fast Company : YouTube is sorry after finding yet another way to rile up its seething vloggers Brandy Betz / Seeking Alpha : YouTube CEO apologizes for verification change Janko Roettgers / Variety : YouTube reverses course, says channels with verification badges will keep them without appeal and channels that reach 100k subs can still apply for verification Tweets: Susan Wojcicki / @susanwojcicki : To our creators & users-I'm sorry for the frustration & hurt that we caused with our new approach to verification. While trying to make improvements, we missed the mark. As I write this, we're working to address your concerns & we'll have more updates soon. Rumbi / @parody_rumbi : YouTube has a ton amount of serious problems that needs to be fixed, and they only address the verification check mark. It's a good thing she came out about it, but what about the monetization, no-harassment policy, copyright system? When will those be fixed? https://twitter.com/... Jillian / @jilliancyork : This is so very typical. Social media platform makes decision that will harm users (with no input from users, of course), apologizes, then (most likely) rolls out “fix” that barely helps anyone. https://twitter.com/... Susan Wojcicki / @susanwojcicki : UPDATE 1: We heard loud & clear how much the badge means to you. Channels that currently have verification will now keep it without appeal. We'll continue reviewing those channels to ensure we're protecting creators from impersonation. More on our changes: https://yt.be/... Cobus / @cobuspotgieter : SO many of these problems can be resolved long before they become issues if only you had an advisory board of YouTubers that represent the community. Even with the best intentions, you'll keep missing the mark if you don't listen to us before implementing such aggressive changes. https://twitter.com/... Susan Wojcicki / @susanwojcicki : UPDATE 2: Like in the past, channels that reach 100k subs will be eligible to apply for verification. To better clarify how channels will qualify, we've updated the eligibility criteria here: https://yt.be/... The new look for the badge will not roll out until next year. pic.twitter.com/KW8ErX0qLa LG Randumb / @randumb : I hope you read all the tweets from everyone. Especially those in the millions of subscribers... But please talk to your bigger creators before these changes are even thought about going public. Happy to see a pretty quick response from yesterday 🙏 https://twitter.com/... Lon Seidman / @lonseidman : While I appreciate the mea culpa I'm surprised how continually tone deaf your policy team is. Might I suggest you hire a “public editor” who can represent the community in these discussions. Similar to what major newspapers do to represent the readers. https://twitter.com/... Kara Swisher / @karaswisher : Needed apology but still they just cannot miss the mark on this stuff https://twitter.com/... Vinny Vlogs / @vinny : Thank you Susan ❤️ https://twitter.com/... Joshua Miles / @itsjoshuamiles : an... apology ? from youtube ? what is this ! https://twitter.com/... UwU / @mangaminx : The problem is Susan this is a pattern of constant failure to support creators who have helped the platform grow in favour of what YOU want not what WE want. You constantly make changes that harm peoples livelihoods and cause harm to the mental health of your creators. Fact. https://twitter.com/... Lex / @madeyewlook : To my friends who are losing their verification, I am hoping VERY much so they rework their ideas. While it may just be a symbol, it has been something creators have held tight as an accomplishment, and rightfully so deserve to keep it. 100k or not. It's already been earned. https://twitter.com/... Will Kiing / @kiingtong : woah, It's like déjà vu like.. like i've been here before.. woah, It's like déjà vu like.. like i've been here before.. https://twitter.com/... @nathorix : Holy shit! Complaining on the internet worked? https://twitter.com/... Jacob / @cinematicbanter : Verification shouldn't be removed from accounts if they “no longer meet the criteria” the entire point of verification is for audience members to make sure the person they are watching is the actual YouTuber's account. https://twitter.com/... Matt Navarra / @mattnavarra : YouTube's boss admits they screwed up with verification changes announced yesterday https://twitter.com/... See also Mediagazer