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Chronicles

The story behind the story

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Google to shut down Google Hire, a job application tracking system for small to medium sized businesses it launched two years ago, in September 2020

Add another one to the Google Cemetery.  —  Google has disclosed that it will shut down Google Hire, the job application tracking system it launched just two years ago.

TechCrunch Greg Kumparak

Context & Ripple Effects

Google is pulling out of SMB recruiting just three years after entering it: Hire was tested with outside companies in spring 2017 and then given its public launch as a G Suite-exclusive tool for US small and medium-sized businesses. The shutdown lands on top of an earlier retreat from the same market — Simply Hired, the job search engine Google reportedly acquired, was shut down back in June 2016.

The throughline is the so-called Google Cemetery: Hire becomes another entry in the list of products Google has abandoned, which matters because every kill weakens the pitch that businesses can build workflows on Google's non-core tools.

First-order effects

  • Small and medium-sized businesses using Hire to manage job applications have until September 2020 to export their pipelines and move to another applicant tracking system.
  • G Suite loses one of its differentiators against rival office suites, since Hire's exclusivity to G Suite customers was part of the original launch pitch.

Second-order effects

  • Independent applicant-tracking vendors serving the SMB segment inherit a wave of displaced Hire customers looking for a replacement before the September 2020 cutoff.
  • Google's own hiring operations are unaffected operationally, but the exit narrows Google's footprint in the recruiting-software market it had tried twice to enter via acquisition and internal build.

Third-order effects

  • If the pattern holds — a reported acquisition killed in 2016, a two-year-old product killed in 2020 — buyers face a structural discount on any Google product outside Search, ads, and productivity core: procurement teams increasingly price in abandonment risk when choosing non-core Google tools.

The trend: Google keeps culling non-core products years after launch, turning the Google Cemetery from a joke into a real risk factor for business customers weighing its tools.

Discussion

  • @michaelfreedman Mike Freedman on x
    I considered Google Hire before selecting @Greenhouse (which was ~twice the price). But the Google ISRs were not empowered to sell. No live demo. No trial. No sandbox. No month-to-month. Not even a phone call. Just a pointer to online youtube videos. https://techcrunch.com/...
  • @surasshu @surasshu on x
    imagine relying on a new google product for your small to medium sized company. they even said it was “successful” but its still getting killed, brutal stuff https://techcrunch.com/...