In a leaked letter from members of Twitter's Trust and Safety Council, formed in 2016 to provide outside advice on policy, some say they're being ignored
AT THE BEGINNING of 2016, Twitter announced some good news: the formation of the Trust and Safety Council, comprised of more than 40 outside groups …
Wired Louise Matsakis
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Discussion
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@carnage4life
Dare Obasanjo
on x
Twitter ignoring feedback on how to address trust & safety issues is a “dog bites man” story and it's weird media still write these stories. Twitter making changes to the product based on user & expert feedback? Now that'd actually be news, not this. https://www.wired.com/...
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@karnythia
@karnythia
on x
I can probably find the 12 tweets this year where I pointed this out. Because again, it's not a Twitter staff problem. It is a Twitter CEO problem. https://twitter.com/...
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@jmhodges
Jeff Hodges
on x
I mean, how often did they listen to the actual Trust & Safety employees? https://twitter.com/...
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@nxthompson
Nicholas Thompson
on x
Remember the Trust and Safety Council that was going to solve Twitter's bullying, bigotry, and BS problems? They now say the company is totally ignoring them. https://www.wired.com/...
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@slpng_giants
@slpng_giants
on x
This is the most unsurprising news of the day. @jack cares much more about engagement and active users than keeping open racism, harassment and doxing off of this platform. https://twitter.com/...
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@matthewkeyslive
Matthew Keys
on x
In 2016, Twitter formed a council to help the company combat harassment and abuse. Many on Twitter's Trust and Safety Council now say they're being ignored. https://www.wired.com/...
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@megansquire0
Megan Squire
on x
Sadly, this seems to be the case at Youtube and Facebook as well. There is so much expertise outside the walls of these companies, but they can't seem to admit they have a problem. https://twitter.com/... https://twitter.com/...
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@caseynewton
Casey Newton
on x
In fairness, it was always practically nothing https://twitter.com/...
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@sarahfrier
Sarah Frier
on x
Lessons here for that external review board Facebook is setting up for content policy decisions. If you're gonna build some new entity, will it last after the PR push? https://twitter.com/...
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@lmatsakis
Louise Matsakis
on x
SCOOP: I obtained a letter from members of Twitter's Trust and Safety Council, which was formed three years ago to provide the company with outside advice on its policies. Now, some members say they're being ignored, and they want to talk to Jack https://www.wired.com/...