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Sources: Apple will make changes to the iOS API for internet voice calls, limiting what apps like WhatsApp can do in the background

Apple is taking a swipe at Facebook and other messaging apps by making a small but significant change to its mobile operating system.

The Information Aaron Tilley

Context & Ripple Effects

This lands mid-campaign: at WWDC 2018 Apple had already rolled out Safari tracking protections and screen-time tools aimed squarely at Facebook, and the internet-calling API change extends that pressure from the browser into the telephony layer of iOS. Because WhatsApp and Facebook Messenger depend on background privileges to receive calls while closed, an API restriction hits their core utility rather than a peripheral feature.

The episode also previews how these clashes resolve. Two months later, under scrutiny, Apple committed to letting Siri default to frequently-used third-party messaging apps — evidence that each tightening move now draws counter-pressure the company partially absorbs. With more than 800 million weekly App Store visits per Apple's own site, the stakes are the terms on which Facebook reaches iPhone users.

First-order effects

  • WhatsApp and Facebook Messenger lose the background capabilities that make incoming internet calls ring reliably, forcing their engineering teams to rework call handling around narrower API allowances.
  • Apple's FaceTime, exempt from third-party background limits as a first-party service, becomes relatively more dependable on iPhones the moment the change ships.

Second-order effects

  • Facebook faces a choice between degrading the call experience on hundreds of millions of iPhones or steering users toward always-open usage patterns, ceding ground to FaceTime for time-sensitive calls.
  • The move sharpens developer and regulator attention on Apple's dual role as gatekeeper of iOS and operator of competing services — the scrutiny that soon produced the commitment to default third-party messaging in Siri.

Third-order effects

  • If OS-level API control keeps being exercised against specific rivals, platform governance drifts from technical policy toward competitive strategy, the same leverage dynamics visible when Google delayed matching Apple's ATT changes over mobile-ad concerns.
  • Third-party integration increasingly flows only through Apple-controlled surfaces such as the App Intents framework Apple was still testing with WhatsApp and others by 2025 — access granted on the gatekeeper's terms rather than through raw background privileges.

The trend: Mobile platform owners are converting OS-level API control into competitive leverage over super-app rivals, trading developer freedom for first-party advantage and inviting regulatory scrutiny of gatekeeper power.

Discussion

  • @dgwbirch @dgwbirch on x
    “As Apple has ramped up its privacy push, it has targeted Facebook” https://www.theinformation.com/ ... we really are heading into new era, where privacy is part of the proposition, not a background hygiene factor
  • @davemichels Dave Michels on x
    Apple changes/restricts background calling apps on iOS. Messaging app developers, who have long relied on the internet calling feature to keep their apps running in the background on Apple mobile devices, will also have to rebuild their apps. https://www.theinformation.com/ ... …
  • @karissabe Karissa Bell on x
    Is this... a former Apple employee giving credence to conspiracy theories that Facebook uses your phone mic to eavesdrop ?https://www.theinformation.com/ ... https://twitter.com/...
  • @hbkirb Adam Demasi on x
    THANK YOU APPLE. it's about damn time you put your foot down and condemned this abuse of your userbase's trust in your platform. you let apps like Messenger and Snapchat do this for YEARS while consistently pretending iOS doesn't allow this to happen https://www.theinformation.co…