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Chronicles

The story behind the story

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A look at Etsy's turnaround since Josh Silverman became CEO in 2017, largely focused on improving basic parts of the user experience, like search and shipping

When you type the term “bike jersey” into the search field at Etsy.com, most of the results you get are, in fact, bike jerseys. Tweets: @dickc , @jstrauss , @joshk , and @wexboy_value Tweets: Dick Costolo / @dickc : Great to see @jgsilverman get recognition here for the work he is doing as Etsy CEO. Wonderful human being who has quietly done a remarkable job in a relatively short period of time https://fortune.com/... J-Strizzle / @jstrauss : This piece that lauds some of Etsy's recent technical achievements seems somewhat remiss in failing to mention a pretty big recent technical SNAFU @philwahba https://twitter.com/... https://twitter.com/... Josh Kopelman / @joshk : Turnarounds are hard. Especially in a community driven marketplaces with different constituencies. What @jgsilverman did at @Etsy is so impressive - and I'm glad to see it getting more attention. https://fortune.com/... Wexboy / @wexboy_value : $ETSY is now worth $8.5 billion... ...more than Fortune 500 retailers such as $GPS at $7.4 billion & $M at $7.1 billion! https://www.bloomberg.com/... https://investors.etsy.com/... https://fortune.com/...

Fortune Phil Wahba