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Chronicles

The story behind the story

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Onfido, which verifies digital identities using AI, raises $50M co-led by SoftBank Investment (SBI) and Salesforce Ventures

Security breaches, where malicious hackers obtain snippets of information that then get used to impersonate individuals in order to gain access to individuals …

TechCrunch Ingrid Lunden

Context & Ripple Effects

Onfido's $50M round co-led by SoftBank Investment and Salesforce Ventures is the middle beat of a five-year funding arc: the company had already raised a $30M Series C in 2017 with Microsoft and Salesforce participating, and would go on to raise a $100M round led by TPG Growth in 2020, taking its total raised to $200M.

Salesforce Ventures' return as a co-lead is consistent with its pattern of backing startups at scale — the firm has backed at least 31 companies this year — while rivals IDnow ($40M Series B), Socure ($35M), and Persona ($17.5M Series A) were raising on similar AI-verification theses around the same window.

First-order effects

  • Onfido gains a war chest to scale its AI-based document-and-biometric verification against fraud driven by breached personal data, with SBI and Salesforce Ventures now holding strategic stakes alongside earlier backers Microsoft and Salesforce.
  • Salesforce deepens an existing relationship rather than making a new bet, positioning Onfido's verification stack closer to the CRM giant's enterprise customer base.

Second-order effects

  • Competitors IDnow, Socure, and Persona face pressure to match the round size or differentiate on vertical focus, since enterprise buyers increasingly treat identity verification as a procurement category with multiple funded vendors.
  • SoftBank's SBI gains exposure to the identity layer that banks and fintechs depend on, giving it both a financial position and a distribution angle into regulated industries.

Third-order effects

  • The pattern held: sustained venture funding across Onfido, IDnow, Socure, and Persona ended in consolidation, with Entrust acquiring Onfido in 2024 for a reported price 'well above' $400M — evidence that standalone AI verification startups become acquisition targets for established security incumbents.
  • As breaches keep supplying impersonation material, identity verification shifts from a point solution to core infrastructure, favoring vendors that can prove accuracy at scale over those selling manual review.

The trend: AI-based identity verification moved through a decade-long cycle of escalating venture rounds toward consolidation under established security incumbents, with Entrust's acquisition of Onfido marking the endpoint this round helped set up.