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Chronicles

The story behind the story

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Amazon says sales from Amazon Business, its business-to-business platform that launched in 2015, hit an annualized rate of $10B globally

- Business-to-business platform launched three years ago  — Customers include schools, hospitals and corporations

Bloomberg Spencer Soper

Context & Ripple Effects

Three years in, Amazon Business has compounded fast: it cleared $1B+ in US sales in year one and then pushed into the UK's £96.5B online B2B market, followed by a deliberate move into medical supplies aimed at US hospitals. The $10B global annualized run rate reported here is the first confirmation that those vertical bets added up to scale beyond the core office-supply base.

What makes the number matter is who the customers are — schools, hospitals and corporations — meaning Amazon is now selling recurring, contract-like procurement, not just one-off purchases. The later trajectory bears this out: by mid-2026 the unit had reached $60B in annualized gross sales across 11M+ organizations.

First-order effects

  • Amazon converts its retail logistics and marketplace infrastructure into a second revenue engine, with business purchasing now material enough to report as a distinct line alongside consumer retail.
  • Hospitals and other institutional buyers gain a direct alternative to their existing supply contracts, validating the medical-supply expansion Amazon laid out earlier in 2018.

Second-order effects

  • Incumbent medical-supply and office-products distributors face price and delivery-speed competition on their home turf, since Amazon is bundling its fulfillment network into institutional procurement.
  • Success in the UK entry signals a repeatable playbook — replicate the US marketplace country by country — forcing regional B2B wholesalers to defend accounts Amazon has not yet entered.

Third-order effects

  • If the pattern holds, B2B procurement consolidates around consumer-style marketplaces where selection, transparent pricing and fast shipping replace negotiated distributor relationships — a shift the 2026 $60B run rate confirms rather than merely predicts.
  • Vertical depth (hospitals, schools) becomes the battleground: whoever owns the catalog and compliance requirements for regulated institutional buyers locks in switching costs that generalist retailers cannot easily match.

The trend: Institutional purchasing is migrating from contracted distributors to Amazon-style B2B marketplaces, with Amazon Business scaling from a $10B experiment into a multi-hundred-billion-dollar procurement layer.