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Chronicles

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Amazon partners with GM and Volvo to launch in-car package delivery service for Prime subscribers in 37 cities in the US

Andrew J. Hawkins / The Verge :

The Verge Andrew J. Hawkins

Context & Ripple Effects

This launch is the scale-up of an idea Amazon has been testing since its 2015 trunk-delivery pilot with Audi in Munich, followed by experiments with smartlock partner August and Garageio for in-home drops. What changed is that two mass-market automakers, GM and Volvo, are now wiring their connected cars into Amazon's logistics as standard delivery destinations across 37 US cities.

It also slots into a wider build-out of Amazon's own delivery layer — from ordering 20,000 Mercedes-Benz vans for its branded fleet to pushing access-based drop points like garages — making the car itself another node in the last-meter network.

First-order effects

  • Prime subscribers in the 37 launch cities can now designate their GM or Volvo as a package destination, turning those owners' parked cars into receiving infrastructure for Amazon's couriers.
  • GM and Volvo gain a new role as fulfillment partners, monetizing their connected-car platforms by opening remote trunk access to a third-party retailer.

Second-order effects

  • Other automakers face pressure to open telematics and trunk-access APIs to couriers or cede the connected car as a delivery channel — GM itself doubled down on vehicle-based logistics shortly after with its Cruise partnership with DoorDash for autonomous food delivery in San Francisco.
  • Access-based delivery becomes a competitive differentiator for Prime against rival subscription programs that lack physical drop-point networks, raising the bar beyond free shipping speed.

Third-order effects

  • If the pattern holds, the 'last meter' of e-commerce shifts from the doorstep into private property — cars, garages, homes — with retailers needing standing access agreements rather than leaving packages outside; Amazon's later move to expand in-garage delivery from 50 to around 4,000 US cities suggests exactly that trajectory.
  • Automakers risk being commoditized into dumb delivery lockers on wheels unless they negotiate data and revenue terms, foreshadowing a structural question about who owns the customer relationship when the retailer controls the drop.

The trend: E-commerce delivery is migrating from the doorstep into customers' vehicles and homes through connected-access partnerships, with automakers becoming logistics infrastructure for retailers.