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Chronicles

The story behind the story

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Some Snapchat users are seeing a reverse chronological Stories feed in tabs, which rolls back a notable change from Snapchat's controversial redesign last year

Snapchat has undone its controversial redesign's most significant change in an update to some users today.

TechCrunch Josh Constine

Context & Ripple Effects

Snapchat's late-2017 redesign collapsed friends' Stories and publisher content into one page and swapped chronology for algorithmic ordering, and the user backlash that followed has defined the company's product roadmap ever since. The reverse-chronological Stories feed now appearing in tabs for some users is the first visible concession, and within weeks Snap escalated it: it confirmed it was testing a redesign that puts user-generated Stories back alongside Discover content and then began rolling the undo to the majority of iOS users, restoring chronological Snaps and Chats.

First-order effects

  • Users in the test group get the pre-redesign behavior back — friends' Stories in reverse chronological order, separated from the algorithmic mix — while the rest of the user base is still on the contested layout.
  • Snap is publicly admitting, via a staged rollout rather than a statement, that the redesign's central reorganization failed with its core audience.

Second-order effects

  • The rollback forces Snap to keep investing in the friend-versus-publisher split it originally tried to erase, since Discover content loses the guaranteed placement next to friends' Stories that the redesign was built to provide.
  • Each staged test creates a two-tier user base, complicating Snap's ability to measure engagement or sell Discover inventory consistently while the A/B run continues.

Third-order effects

  • If the pattern holds, Snap's product cycle becomes redesign-then-partial-reversal — the company was still reworking core navigation in 2020, three years after its last widely panned redesign — meaning major layout bets now carry a built-in expectation of rollback.
  • The episode strengthens the case that social feeds face a structural tension between algorithmic curation (better for monetizable placement) and chronological order (better for retention), with user revolt acting as the correction mechanism.

The trend: Snap's redesign history is becoming a case study in platforms oscillating between algorithmic curation and user-demanded chronology, with each controversial redesign followed by a partial rollback.