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Chronicles

The story behind the story

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Terry Myerson, VP of Windows and Devices Group at Microsoft, is leaving as part of a company-wide reorg; Surface chief Panos Panay becomes chief product officer

Microsoft's latest company reorg includes some major changes to its Windows and Devices organization, including the departure of its current leader, Terry Myerson.

ZDNet Mary Jo Foley

Context & Ripple Effects

Panay's rise to chief product officer is the culmination of a decade-long build: back in 2015 he was already handed engineering for all premium devices beyond Surface — Windows Phone, Xbox, HoloLens — in an earlier consolidation of device engineering under his remit. Myerson's exit dissolves the Windows and Devices Group structure he led since it absorbed the former operating systems and devices organizations.

The move reads differently in hindsight than it did at the time: what looked like a routine 2018 reshuffle set up the org chart Microsoft would keep redrawing for years — reuniting Windows software and hardware under Panay in 2020, then splitting them again and naming Pavan Davuluri Windows and Surface chief in the March 2024 memo after Panay's own abrupt 2023 departure.

First-order effects

  • Terry Myerson leaves Microsoft entirely, and the Windows and Devices Group loses its single leader — Windows engineering and Surface now report through Panay's new chief-product-officer role instead.
  • Panos Panay gains company-wide product authority, moving from a devices-only portfolio to oversight spanning hardware and the Windows platform.

Second-order effects

  • Concentrating product decisions in one chief product officer made the later 2020 reunification of Windows and hardware teams under Panay possible — the same person controlled both sides, so merging the groups required no negotiation between fiefdoms.
  • Surface's roadmap and Windows' release cadence become dependent on one executive's priorities, raising the stakes when that executive departs — which is exactly the disruption Microsoft hit when budget cuts and canceled products preceded Panay's 2023 exit.

Third-order effects

  • If the pattern holds, Microsoft's device organization will keep oscillating between unified and split structures rather than settling: one leader consolidates Windows-plus-hardware, their exit forces a breakup, and a successor (Davuluri) inherits the pieces — making the org chart a function of individual executives rather than durable strategy.

The trend: Microsoft keeps redrawing its Windows-and-devices org around whoever holds the top product role, trading structural stability for executive concentration.