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The story behind the story

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Facebook should explain how it will design surveys ranking trust in news sources, whether media can contest rank, whether user ideologies will be a factor, more

But Soars in China Rob Thubron / TechSpot : Facebook asks users to determine trustworthy news sources Matthew Sheffield / Salon : Facebook promises to clean up its toxic news feed: Is that even possible? Elizabeth Winkler / Wall Street Journal : What Facebook's Feed Changes Mean for the News Siladitya Ray / MediaNama : Facebook wants its users to rank news organisations on trustworthiness David Z. Morris / Fortune : New York Times Stock Surges After Facebook's ‘Trusted News’ Announcement Tweets: Jay Van Bavel / @jayvanbavel : This is a bad idea: Too many people use their social and political identities to determine what they believe. We need news rankings that counteract this tendency, not reinforce it! http://psyarxiv.com/ak642/ http://twitter.com/... Snobhill Poser / @snobhillposer : This doesn't solve the basic problem of how simplified media have given idiots unfiltered access; it amplifies the very problem. I've given up on democracy if it means popular suffrage: uninformed opinion is ruining everything. http://twitter.com/... Jon Lovett / @jonlovett : When we finally do away with voting and replace it with whatever the Facebook survey tells us is objective truth, we won't have these kinds of showdowns anymore. David Carroll / @profcarroll : In “5 Questions About Facebook's Plan to Rate Media by ‘Trustworthiness’” @alexismadrigal wonders if their 5 point political targeting for political campaigns might be used to calibrate the newsfeed? http://www.theatlantic.com/... http://twitter.com/... Joshua Topolsky / @joshuatopolsky : A Facebook VP literally just said that the reason the company won't use media literacy experts to help sort what is bullshit from what is not is... fear of criticism. What a joke. It's like saying someone might disagree with a lesson so just let the class teach itself. Cristian Vaccari / @25lettori : A related but possibly bigger question: if we knew how best to optimise (tactics), which goals should such optimisation pursue (strategy)? Different ideals of what the “good citizen” is and does would lead to different optimisation strategies. https://twitter.com/... Daniel Kreiss / @kreissdaniel : Key issue here: Self reported FB survey data will uniquely shape future public attention; it's recursive in ways other surveys are not https://twitter.com/... John Battelle / @johnbattelle : This post tears apart Facebook's new “user ratings for news.” I agree with its conclusions, but then again, I would as an “expert” in media. Trumpism is based on ignoring experts. How to square the circle? http://www.buzzfeed.com/... Adrienne LaFrance / @adriennelaf : “This should be a public matter, given its import to the public sphere.” http://www.theatlantic.com/... See also Mediagazer

The Atlantic Alexis C. Madrigal

Context & Ripple Effects

This Atlantic critique lands mid-arc in Facebook's long-running attempt to outsource news quality judgments. Zuckerberg had already been openly grappling with misinformation and filter bubbles since at least 2017, and the trust-survey plan is his next move: instead of editors or experts deciding which outlets rank higher, users themselves rate news organizations — a shift Facebook reportedly justified by fear of criticism if it used media literacy specialists instead.

The stakes were visible immediately in market reaction, with New York Times stock surging on the announcement because feed placement translates directly into referral traffic. But the survey design questions the piece raises — contestability, ideological weighting — cut against Facebook's later-documented instinct to defend algorithmic ranking as knowing users better than they know themselves.

First-order effects

  • News publishers' distribution now depends partly on unexplained user survey mechanics: outlets like the New York Times gain or lose feed reach based on trust scores whose methodology Facebook has not committed to disclosing or making contestable.
  • Public commentators and researchers pressing for transparency put Facebook in the position of either publishing its survey design or absorbing criticism that its 'trusted news' signal is an opaque black box.

Second-order effects

  • If trust scores demonstrably move traffic, publishers have an incentive to optimize for perceived trustworthiness among survey respondents rather than editorial quality — a dynamic Facebook's own later defense of algorithmic ranking suggests it would struggle to police.
  • Facebook's reported refusal to involve media literacy experts invites other institutions — academics, regulators, industry bodies — to fill the vacuum with their own trust frameworks, competing to become the reference standard the platform ignores.

Third-order effects

  • The pattern points toward platforms treating crowd sentiment as a substitute for institutional judgment in content ranking — a structure that, given Facebook's later internal documents defending ranking against user awareness, hardens into governance by engagement data rather than by disclosed, contestable criteria.
  • If major publishers' economics stay tethered to opaque platform signals, pressure builds for external accountability mechanisms — disclosure requirements or auditability of ranking inputs — as the only lever left when the platform declines to explain itself.

The trend: Platform news distribution is drifting from editorial and expert judgment toward proprietary user-sentiment signals, with transparency of ranking methodology becoming the central battleground between platforms and publishers.

Discussion

  • Vox Aja Romano on x
    Facebook now plans to let users decide which news sources are the most “trustworthy”
  • @mosseri Adam Mosseri on x
    On the first point, we're definitely open to more suggestions if you have any. On the second, we don't sell data to advertisers, and we only survey a very small percentage of people, so it it's not useful for ads targeting either.
  • @profcarroll David Carroll on x
    In “5 Questions About Facebook's Plan to Rate Media by ‘Trustworthiness’” @alexismadrigal wonders if their 5 point political targeting for political campaigns might be used to calibrate the newsfeed? http://www.theatlantic.com/... http://twitter.com/...
  • @jayvanbavel Jay Van Bavel on x
    This is a bad idea: Too many people use their social and political identities to determine what they believe. We need news rankings that counteract this tendency, not reinforce it! http://psyarxiv.com/ak642/ http://twitter.com/...
  • @jonlovett Jon Lovett on x
    When we finally do away with voting and replace it with whatever the Facebook survey tells us is objective truth, we won't have these kinds of showdowns anymore.
  • @snobhillposer Snobhill Poser on x
    This doesn't solve the basic problem of how simplified media have given idiots unfiltered access; it amplifies the very problem. I've given up on democracy if it means popular suffrage: uninformed opinion is ruining everything. http://twitter.com/...
  • @joshuatopolsky Joshua Topolsky on x
    A Facebook VP literally just said that the reason the company won't use media literacy experts to help sort what is bullshit from what is not is... fear of criticism. What a joke. It's like saying someone might disagree with a lesson so just let the class teach itself.
  • @25lettori Cristian Vaccari on x
    A related but possibly bigger question: if we knew how best to optimise (tactics), which goals should such optimisation pursue (strategy)? Different ideals of what the “good citizen” is and does would lead to different optimisation strategies. https://twitter.com/...
  • @kreissdaniel Daniel Kreiss on x
    Key issue here: Self reported FB survey data will uniquely shape future public attention; it's recursive in ways other surveys are not https://twitter.com/...
  • @johnbattelle John Battelle on x
    This post tears apart Facebook's new “user ratings for news.” I agree with its conclusions, but then again, I would as an “expert” in media. Trumpism is based on ignoring experts. How to square the circle? http://www.buzzfeed.com/...
  • @adriennelaf Adrienne LaFrance on x
    “This should be a public matter, given its import to the public sphere.” http://www.theatlantic.com/...
  • @emilybell Emily Bell on x
    2/ @Mosseri another suggestion - use the signals of authority compiled by expert and complex efforts like The Trust Project as a determinant for reputable news sources. Have a public editor post about criteria and developments including criticism and effects https://twitter.com/.…
  • @gaberivera Gabe Rivera on x
    Has anyone bashed out a take saying that while a survey sounds flawed on its face, obviously there are clever ways to weight and filter that data to make it useful? (I'm too take-weary to check.) http://twitter.com/...
  • @zeynep Zeynep Tufekci on x
    Just catching up with the Facebook announcement about trusted news sources. That “the” is doing a lot of work here. http://www.facebook.com/... http://twitter.com/...
  • @avsa Alex Van De Sande on x
    Data can find out a person is pregnant before their family, via buying patterns. Facebook knows when you're about to break up with a boyfriend or when you're depressed. Yet the best algorithm they can to figure out what's real news is basically popular vote? http://twitter.com/..…
  • @mosseri Adam Mosseri on x
    I'm excited about the our announcement today to improve the quality of news in News Feed. We're going to value news from sources that are broadly trusted by the people that use our platform more, and stories from sources that are distrusted less. Details: http://newsroom.fb.com/.…