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Adobe: Thanksgiving day e-commerce sales were $2.87B, up 18.3% YoY, with 46% of all traffic to sites coming from smartphones

Black Friday, the day after a quiet Thanksgiving Thursday, traditionally has been thought of as the start of the holiday sales season, but the rise of e-commerce …

TechCrunch Ingrid Lunden

Context & Ripple Effects

This is the first installment of what became Adobe's annual Thanksgiving-week scorecard for US e-commerce. The 2017 reading — $2.87B on Thanksgiving Day, up 18.3% YoY, with smartphones already at 46% of site traffic — set the baseline that later years kept beating: a year later Thanksgiving hit a record $3.7B, up ~28%, with mobile at 54.4% of traffic and 36.7% of actual sales.

By 2019 the same measurement series had Black Friday online sales at $7.4B and Cyber Monday at $9.2B, with over $3B transacted on smartphones alone, and 2020 pushed Black Friday to $9B. The 2017 data point matters because it caught the moment mobile crossed from browsing channel to transaction channel.

First-order effects

  • Retailers running Thanksgiving promotions get a real-time demand signal showing nearly half their visitors are on phones, making mobile checkout performance the immediate conversion bottleneck.
  • Adobe's Digital Insights numbers become the de facto benchmark other retailers and investors use to gauge whether their own holiday volumes are keeping pace with the market's 18.3% growth rate.

Second-order effects

  • Competing retailers face pressure to move doorbuster-style deals online and earlier, since the 'Black Friday starts the season' framing the article describes erodes once Thanksgiving Day itself clears $2.87B.
  • Payment and mobile-commerce vendors gain leverage in holiday-season contract negotiations as merchants race to close the gap between 46% mobile traffic share and mobile's smaller slice of completed purchases.

Third-order effects

  • If the pattern holds — traffic share converting into sales share, as it did by 2018-2019 — Thanksgiving week consolidates into a handful of digitally measured mega-events, shifting retail planning from store footprints to site capacity and app experience.
  • A single vendor (Adobe) supplying the industry's canonical holiday e-commerce figures gives it outsized influence over how retail health is narrated each season, a role traditionally held by store-traffic counters.

The trend: US holiday e-commerce is compounding at double-digit rates annually while smartphones climb from majority-of-traffic to majority-of-sales, turning Thanksgiving week into a digitally native shopping season.