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Chronicles

The story behind the story

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Crowdsourced same-day delivery platform Deliv expands to 33 markets and 1,400 cities, says it has 4,000 retail partners including Best Buy, UPS, and Macy's

Ingrid Lunden / TechCrunch :

TechCrunch Ingrid Lunden

Context & Ripple Effects

Deliv's jump to 33 markets and 1,400 cities caps a fast climb: the year before, it closed a Series B led by UPS, making the parcel giant both an investor and a named retail partner. The 4,000-brand roster — Best Buy, Macy's, UPS among them — was the traction story that set up the $40M Series C from Google and UPS a year later.

Read retrospectively, this expansion marks the high-water point of the independent-platform phase: by 2020, Target acquired only the technology and assets of a company that had raised roughly $80M in total, absorbing the capability rather than the business.

First-order effects

  • Best Buy, Macy's, and Deliv's other retail partners can now offer same-day delivery across 1,400 cities without operating their own courier fleets, outsourcing fulfillment to Deliv's crowdsourced driver network.
  • UPS's dual role as investor and delivery partner deepens — it gains a last-mile same-day extension it did not have to build organically.

Second-order effects

  • Postmates took the opposite flank around the same time, partnering with Shopify to give more than 21K small businesses a same-day option — leaving Deliv concentrated on enterprise brands while the SMB segment gets contested by rivals.
  • Major retailers not yet offering same-day face competitive pressure to sign with a platform like Deliv or build in-house, since the capability is now broadly available off the shelf.

Third-order effects

  • Target's later decision to buy Deliv's technology and assets rather than the whole company points to where the pattern lands: crowdsourced same-day delivery struggles as a standalone venture-funded business and gets absorbed as an embedded retailer capability.
  • If that consolidation holds, same-day delivery shifts from a third-party service market into a feature owned by large retailers and their logistics investors, squeezing out independent intermediaries.

The trend: Crowdsourced same-day delivery is consolidating from independent platforms into capabilities absorbed by large retailers, with strategic logistics investors like UPS shaping which players survive.