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Chronicles

The story behind the story

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Google announces several new high-profile Google cloud clients, including eBay, HSBC, Colgate-Palmolive, and Verizon, which a source says moved from Microsoft

Mark Bergen / Bloomberg :

Bloomberg Mark Bergen

Context & Ripple Effects

This announcement is the payoff to two years of groundwork: Google had weighed acquisitions of targets like Shopify and CallidusCloud to bulk up its cloud business, and its BigQuery integration into VMware's vCloud Air gave enterprise buyers a familiar on-ramp to its stack. Landing eBay, HSBC, Colgate-Palmolive, and Verizon — with Verizon reportedly switching from Microsoft — supplies the marquee logos Google lacked against AWS and Azure.

The defection angle matters most: prying a household-name tenant off Microsoft is the kind of win that anchors enterprise sales pitches. The later pattern in this coverage — Google, Microsoft, and Oracle taking equity stakes in potential clients to beat AWS — shows how far vendors would go after this era of logo-chasing.

First-order effects

  • Microsoft loses a flagship cloud customer in Verizon, a visible reference loss in enterprise deals where incumbent-switching is rare.
  • Google gains four brand-name tenants it can cite in competitive bids, directly addressing its credibility gap against AWS and Azure in large-enterprise accounts.

Second-order effects

  • Rival hyperscalers are pushed toward financial entrenchment — the equity-stakes-in-clients model documented in later coverage — because discounts alone stop differentiating once every vendor offers them.
  • Enterprise buyers like banks and consumer-goods firms gain leverage: multi-cloud RFPs become standard procurement tactics for extracting concessions from AWS, Microsoft, and Google alike.

Third-order effects

  • If the pattern holds, cloud competition settles into a structure where vendor-customer financial ties and reference-logo wars matter as much as infrastructure price and performance — entrenching a three-player oligopoly chasing AWS.
  • Regulators eventually face questions about vertical entanglement when cloud providers hold stakes in their own customers, a dynamic the later investment spate foreshadowed.

The trend: Enterprise cloud competition is shifting from selling infrastructure on merit to acquiring customers through discounts, partnerships, and increasingly direct financial stakes.