Taco Bell, which deployed voice AI-powered ordering at 500+ drive-through locations, is now reconsidering the tech after viral videos of glitches and pranks
I'm sure I'm going to upset the AI bros, who are desperately fumbling around to try & keep a bag they know is about to be gone. Craven Lovelace / @cravenlovelace : Another company rushes to incorporate AI into their workflow. And once again, it fails. [embedded post] Anthony Zurcher / @zurch : I feel really good about the fact that our nation's continued economic growth hinges on pouring huge sums into AI. www.bbc.com/news/article... Thomas Edwards / @mpeg2tom : I had a good experience with Taco Bell AI drive-through recently. @salvadordobri : Good! Give me back my human drive-through interaction! [embedded post] Josh Sternberg / @joshsternberg.com : Not the point of this piece, but I do not think “AI” is the “most transformative technology in over a century.” — Also, good. More companies should be taking their foot off the AI gas pedal. — www.wsj.com/articles/tac... @hypervisible.blacksky.app : “Some have taken to social media to complain about glitches and delays. Others are simply just weirded out. And then there is a contingent intent on trolling the system with orders like, ‘18,000 cups of water, please.’” Threads: Dare Obasanjo / @carnage4life : Taco Bell is reconsidering its use of AI in drive thrus after a series of comical mishaps including a person crashing the system after preferring 18,000 waters. This is an example of how hype has outrun capability when it comes to AI. Sure, AI can make workers more productive in certain scenarios. … Mastodon: @platypus@glammr.us : Taco Bell's AI Drive-Thru apparently mostly works (would love to have overall experiences of how many issues each customer hit) but also let someone order 18,000 waters and kept trying to force someone else to add a drink... after he did. https://www.bbc.com/... @majorlinux@toot.majorshouse.com : Can't substitute people like you substitute meat to save a buck! — Taco Bell rethinks AI drive-through after man orders 18,000 waters — https://www.bbc.com/... #TacoBell #AI #Labor #Tech — [image] Forums: Hacker News : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/BetterOffline : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/Futurology : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/singularity : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/offbeat : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/offbeat : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/doughboys : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/LPOTL : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/JusticeServed : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/TrueAnon : Some things have to remain sacred: Taco Bell rethinks AI drive-through after man crashes the system by ordering 18,000 waters r/PaymoneyWubby : 55 burgers, 55 fries, 18 000 waters, ... r/technology : Taco Bell rethinks AI drive-through after man orders 18,000 waters r/HydroHomies : Taco Bell rethinks AI drive-through after man orders 18,000 waters BeauHD / Slashdot : Taco Bell's AI Drive-Thru Plan Gets Caught Up On Trolls and Glitches