Google says it will end support for 1st- and 2nd-gen Nest thermostats on October 25, and won't launch new models in Europe due to its “unique” heating systems
The company is also pulling Nest thermostats out of Europe entirely, citing “unique” heating challenges.
The VergeChris Welch
Context & Ripple Effects
Google's decision extends a visible narrowing of its smart-home hardware portfolio. The company had already scheduled the shutdown of Dropcam and Nest Secure support, following its earlier discontinuation of Nest Secure hardware.
The thermostat move matters because it combines an end-of-support deadline for installed devices with a regional retreat from future launches, rather than a single-product discontinuation.
First-order effects
Owners of first- and second-generation Nest thermostats face an October 25 support cutoff, changing the near-term service outlook for those devices.
European customers lose the prospect of new Nest thermostat models as Google exits that category in the region, citing heating-system differences.
Second-order effects
The cutoff can accelerate replacement decisions among affected Nest households, while thermostat rivals in Europe gain a clearer opening where Google will no longer introduce new models.
Google's smart-home product strategy becomes more concentrated around products and regions it is prepared to support, raising the importance of compatibility with local home infrastructure.
Third-order effects
If this pattern continues, connected-home hardware will be judged more heavily on long-term support commitments as well as upfront features; older-device ownership carries a more explicit platform-lifecycle risk.
The European withdrawal underscores how physical deployment conditions can limit the portability of consumer smart-home products, favoring vendors able to adapt hardware and support to local systems.
The trend: This is one data point in the consolidation of smart-home portfolios around supportable product lines and region-specific deployment realities.
Pretty shoddy stuff Google. These devices aren't phones. You only look to invest in one thermostat system ever. Hope EU/UKG intervene. — www.theverge.com/news/656332/ ...
The Internet of Things ended up being the internet of unsupported products. — Google is ending support for 1st & 2nd generation Nests and completely pulling out of Europe. — Imagine having to replace the thermostats in your home because of a reorg at some big tech meant it wa…
I am never buying another Google product again. Apparently my Nest thermostat will no longer get software updates (fine, whatever) but also won't be supported by the Nest app anymore, nor will it support Home/Away assist. [image]
I'm extremely anti-smart home. Don't see the point. But a few years ago, we bought a house with a Nest thermostat already fitted. I mostly ignore it, but it is handy being able to turn the heating on from my phone. Now Google is taking away that ability for..reasons? www.thev…
Pulling Nest thermostats out of Europe entirely! 🚨 — (Due to the way Americans often use Europe and the EU interchangeably, I'm not sure if this includes the UK or not) [embedded post]
Google is killing software support for early Nest Thermostats — https://www.theverge.com/... The company is also pulling Nest thermostats out of Europe entirely, citing “unique” heating challenges. — The lesson is: If you are going to use IoT devices, only every buy those wh…
As a reminder the 2nd Gen Nest Learning Thermostat was released in 2012... I agree that smart home products need to have a long life span, but nearly 13 years is absolutely adequate
I'm REALLY not happy that @googlenest is going to take away the smarthome features from my Nest Thermostat. It was one of main selling points. Customer expectations are that thermostats last a lifetime. Just flash it with new software. https://www.googlenestcommunity.com/ ...