A lack of consensus on what defines an AI “agent” is leading to customer frustration, as Microsoft, OpenAI, Salesforce, and others market it differently
Silicon Valley is bullish on AI agents. OpenAI CEO Sam Altman said agents will “join the workforce” this year.
I don't think I've ever seen a more clearly-artificial public relations campaign around a technology that is simultaneously, (1) non-functional, and (2) unwanted. — It's been bizarre watching major cos. try to hype these things, esp. considering there are no clear use cases bei…