Teleperformance, the world's largest call center operator, rolls out AI tech by startup Sanas to soften English-speaking Indian workers' accents in real time Benoit Berthelot / Bloomberg : Bloomberg 2025-03-01 Benoit Berthelot Benoit Berthelot / Bloomberg, Sanas, English, Indian Related Coverage Call centres using AI to ‘whiten’ Indian accents Telegraph French call-center firm uses AI to modify accents Tech in Asia World's Largest Call Center Deploys AI to “Neutralize the Accent” of Indian Employees Futurism The world's largest call center operator is using AI to “neutralize” the accents of its Indian agents in real time on calls, i.e. make them sound less Indian. … Olivia Solon