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The story behind the story

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Grubhub settles with the US FTC and IL AG for $25M, for allegedly adding restaurants without consent and misleading users about order fees and drivers about pay

Jody Godoy / Reuters :

Reuters Jody Godoy

Discussion

  • @linakhanftc Lina Khan on x
    6. This action holds Grubhub to account, securing nearly $25 million for the people cheated by its tactics. We are also requiring Grubhub to advertise the full cost of delivery, honestly advertise pay for drivers, and list restaurants on its platform only with their consent.
  • @linakhanftc Lina Khan on x
    7. This case is the latest in the FTC's work to crack down on lawbreaking by “gig” companies. Workers, consumers, and small businesses deserve markets that are fair and honest, no matter the technology or business model.
  • @linakhanftc Lina Khan on x
    1. Earlier today, Illinois AG @KwameRaoul and I announced a law enforcement action against @Grubhub. Our joint investigation found that, for years, Grubhub systematically cheated customers, deceived drivers, and undermined restaurant owners. https://www.ftc.gov/...