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Chronicles

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Memo to commemorate Alibaba's 25th anniversary: Jack Ma says competition will make the company stronger and to trust “the power of market forces and innovation”

Jiahui Huang / Wall Street Journal :

Wall Street Journal Jiahui Huang

Context & Ripple Effects

Ma’s anniversary memo extends a recent pattern of public encouragement during Alibaba’s reset. In late 2023, he praised PDD Holdings and urged Alibaba to correct its course, and in April he endorsed the company’s restructuring direction on its internal forum.

The message matters less as an operational announcement than as a statement of the competitive standard Alibaba’s leadership wants to set: adaptation through market pressure and innovation rather than insulation from rivals.

First-order effects

  • Alibaba employees and management receive a clear signal that competitive pressure is being framed internally as a mandate to improve, not an argument for retreat.
  • Ma reinforces support for the company’s current direction, lending founder-level backing to leaders executing change.

Second-order effects

  • The rhetoric raises the internal bar for Alibaba’s business units to show that their responses to rivals produce stronger products or execution, rather than relying on the company’s legacy position.
  • Competitors’ gains become a more explicit reference point for Alibaba’s strategic decisions, following Ma’s earlier acknowledgement of PDD’s progress.

Third-order effects

  • If this posture persists, Alibaba’s advantage will depend increasingly on repeatedly rebuilding its competitive position—a case of moat recomposition—rather than treating scale or history as durable protection.
  • Founder communications may remain an important governance signal during restructuring, even without a formal operational announcement from Ma.

The trend: Large platform companies facing sharper competition are recasting disruption as a discipline for continual strategic renewal.