Discussion

• @gossithedog Kevin Beaumont on x

  Hell of a journey here this year - TCS migrated to CrowdStrike, announced a strategic partnership, all their systems got nuked, then they got a $10 Uber Eats voucher (which got withdrawn as it got flagged as fraud) [image]

• @shriramkmurthi @shriramkmurthi on x

  Many people probably don't remember that in the aftermath of the Gimli Glider (Air Canada flight that had to emergency land due to being out of fuel—40y01d ago), Air Canada dispatched a van to assess damage...which also ran out of fuel. Same energy.

• @netcapgirl Sophie on x

  “sorry we crashed billions of windows machines, grounded flights and left you unable to run your business. have a coffee on us” [image]

• @gergelyorosz Gergely Orosz on x

  After such a devastating incident that CrowdStrike caused, two things could happen: 1. A “come to Jesus” moment that really changes the company's culture for the better, and the long-term. The company (eventually) bounces back. 2. Performative actions; nothing really changes.

• @gossithedog Kevin Beaumont on x

  If you want to know the bubble the cybersecurity industry exists in.. this comment (they're the CEO of a security vendor) combined with the likes (which include from CrowdStrike staff). [image]

• @alifarhat79 @alifarhat79 on x

  Company X : losses $5 million in potential revenue CrowdStrike: Don't worry, here's a $10 Uber Eats gift card. Spend it wisely

• @grahamjfraser Graham Fraser on x

  CrowdStrike - the company behind the mass global IT outage last week - has faced a backlash for giving $10 Uber Eats vouchers to the “teammates and partners” who dealt with the crisis. Reporting by my colleague @shermannatalie Read more https://www.bbc.com/...

• @hackinglz Justin Elze on x

  Better start looking for crowdstrike*giftcard*. domains https://x.com/...

• @malwarejake Jake Williams on x

  Are we sure this isn't to compensate Uber Eats for the outage? Because there's not ONE DAMN THING you can buy on Uber Eats for $10, so everyone that uses the gift card is funneling money their way...

• @lordravenscraft Eric Ravenscraft on x

  ZeroCool crashed 1,507 computer systems in one day—including Wall Street trading systems—when he was only 11, and he was sentenced to probation and couldn't use a computer or touchtone telephone until his 18th birthday but CrowdStrike gets off with $10 gift cards?? smdh

• @caitlinbolnick1 Caitlin Bolnick Rellas on x

  Who approved this? This is what we call “not good” idea...

• @datnofact @datnofact on x

  It rules how out of touch companies are. Crash millions of computers worldwide, cause billions in damages, and then send a $10 ubereats gift card as an apology. [image]

• @parikpatelcfa @parikpatelcfa on x

  [image]

• @steved3 Steve Ragan on x

  Did.... Did CrowdStrike just offer people a pizza party to “show support” for their hard work during the outage?

• @x0rz @x0rz on x

  Engineers: we messed up, but now it's all good PR team: hold my beer

• @stokel Chris Stokel-Walker on x

  I have an opinion piece in me about how CrowdStrike offering a $10 food voucher as compensation for $5.4 billion in losses across Fortune 500 companies is the perfect example of tech bro thinking, if anyone is reading

• @lorenzofb Lorenzo Franceschi-Bicchierai on x

  NEW: CrowdStrike sent partners a $10 UberEats gift card to apologize for the outage. “We send our heartfelt thanks and apologies for the inconvenience,” the email read. “To express our gratitude, your next cup of coffee or late night snack is on us!” https://techcrunch.com/...

• @patrickwardle Patrick Wardle on x

  I was rather skeptical that this wasn't an elaborate joke, but yes, @CrowdStrike has apparently emailed its customers & offered a ~$10 UberEats gift card/coupon for any “inconvenience” ...and yes, it errors out when one goes to redeem it, saying it has been cancelled 🫠 [image]

• @lorenzofb Lorenzo Franceschi-Bicchierai on x

  UPDATE: CrowdStrike's spokesperson Kevin Benacci finally sent us a statement: “We did send these to our teammates and partners who have been helping customers through this situation. Uber flagged it as fraud because of high usage rates.” https://techcrunch.com/...

• @lulumeservey Lulu Cheng Meservey on x

  I assume CrowdStrike is trying their best but this is so frustrating. It's counterintuitive, but the greater the reputational damage, the less you can fix it with money. Any number is too small. A well done and sincere apology letter would've been more effective — and free.

• r/msp r on reddit

  Crowdstrike sent me $10 as a thanks

• r/worldnews r on reddit

  CROWDSTRIKE Offers $10 Gift Card As Apology For Shutting Down Basically The Whole Earth

• r/programare r on reddit

  CrowdStrike offers a $10 apology gift card to say sorry for outage

• r/programmingcirclejerk r on reddit

  Dear CrowdStrike Partners, (...) To express our gratitude, your next cup of coffee or late night snack is on us!  Access your UberEats credit by using code or scanning the QR code below.

• r/technology r on reddit

  CrowdStrike global outage to cost US Fortune 500 companies $5.4bn

• r/it r on reddit

  CrowdStrike offers a $10 apology gift card to say sorry for outage

• r/technews r on reddit

  CrowdStrike offers a $10 apology gift card to say sorry for outage

• r/offbeat r on reddit

  CrowdStrike offers a $10 apology gift card to say sorry for outage

• r/facepalm r on reddit

  CrowdStrike offers a $10 apology gift card to say sorry for outage

• r/Taiwanese r on reddit

  CrowdStrike 客戶收到 10 美元的 Uber Eats 禮卷作為道歉

• r/wallstreetbets r on reddit

  CrowdStrike offers a $10 apology gift card to say sorry for outage