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TEXXR

Chronicles

The story behind the story

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FlightAware: Reeling from CrowdStrike-related outages, Delta has canceled 5,000+ flights since Friday, including 1,159 flights on Monday and 400+ on Tuesday

Delta Air Lines (DAL.N) CEO Ed Bastian on Monday said it will take the U.S. carrier another couple of days before its operations recover …

Reuters

Discussion

  • @carnage4life Dare Obasanjo on threads
    I've seen people giving the CEO of CrowdStrike a hard time for not apologizing in his social media posts about they took down many of their customers.  Delta alone had to cancel 4,500 flights.  I expect lawsuits to follow and CrowdStrike doesn't want to accept blame in writing.
  • @shemrek.bsky.social @shemrek.bsky.social on bluesky
    Crowd Strike is a huge halt and catch fire IT firm.  The originators of a fully debunked conspiracy theory that Russia hacked the DNC server brought down a huge container of the Microsoft cloud.  —  How many times must we endure this joke of an IT service? [embedded post]
  • @secretarypete Secretary Pete Buttigieg on x
    We have received reports of continued disruptions and unacceptable customer service conditions at Delta Air Lines, including hundreds of complaints filed with @USDOT. I have made clear to Delta that we will hold them to all applicable passenger protections.
  • @deltanewshub @deltanewshub on x
    An update to Delta customers from CEO Ed Bastian https://news.delta.com/...
  • @kpottermn Kyle Potter on x
    In an email, Delta CEO Ed Bastian confirms Friday's outage also brought down one of the airline's crew scheduling platforms - a key reason why Delta has canceled 800+ flights today while other airlines have recovered faster. Again, no word on when Delta will be back to 100%.
  • @gossithedog Kevin Beaumont on x
    If anybody is wondering where cyber insurance stands on CrowdStrike - I have friends at 3 different insurers, and they all say they won't cover the claims as they're outside the policy.
  • @robleathern Rob Leathern on x
    @Carnage4Life I doubt this matters that much - not apologizing is not going to stop class action lawyers not the resulting discovery
  • @airlineflyer Jason Rabinowitz on x
    As with many other airline tech outages before #CrowdStrike, it wasn't the outage itself that sunk the airline. It was Delta's own systems being unable to cope with the high number of cancellations and track its crews to staff flights once the initial outage was resolved. [image]
  • @krisvancleave Kris Van Cleave on x
    After another day w/ 1000+ cancelations stemming from the CrowdStrike IT outage, Delta is hoping to turn the corner and operate a more normal day tomorrow...while finding itself in unfamiliar territory—the DOT hotseat. This from @SecretaryPete after speaking with Delta's CEO: [im…
  • @thechrisflyer Chris Dong on x
    Experiencing a @Delta meltdown firsthand. Flight canceled, self-service rebooking tool broken on both web and app, and long lines at Logan. This is days after the Crowdstrike outage and no other carrier is having issues this badly.
  • @carnage4life Dare Obasanjo on x
    At least one company isn't going to be renewing their CrowdStrike subscription.
  • r/delta r on reddit
    An update to Delta customers from CEO Ed Bastian
  • @rakeshsfnyc Rakesh Agrawal on x
    Absurd that Crowdstrike is claiming they had a resolution in one hour. While that *may* be technically true, having left customers computers in a state where they couldn't install the fix makes it realistically untrue.
  • @firstadopter Tae Kim on x
    CrowdStrike deserves the blame. They failed basic testing QA, which is unacceptable at their customer scale and kernel access. No one has been more critical (and correct) about Microsoft's poor gaming practices and strategy than me, but Microsoft isn't at fault here. [image]
  • r/technews r on reddit
    CrowdStrike's Falcon Sensor also linked to Linux kernel panics and crashes