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Chronicles

The story behind the story

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Leaked Postmates financials show gross margins above 20%, doubling of revenues in six months ending Q1 2016

Leaked Postmates financials suggest company might be doing better than everyone thought  —  Postmates, the delivery app, has almost become the poster child for struggling on-demand businesses. Tweets: @rsarver Tweets: Ryan Sarver / @rsarver : .@Basti has built a product that people love. Scale leads to better UX and profitability http://techcrunch.com/...

TechCrunch Katie Roof

Context & Ripple Effects

By early 2016 Postmates had become shorthand for on-demand economics gone wrong, so the leak of internal numbers showing 20%+ gross margins and revenue doubling over six months lands as a direct rebuttal to that narrative. The timing is not incidental: within days, sources reported Postmates in talks to raise $100M-$150M while deliberately avoiding a high valuation target.

The arc that follows complicates the good news. By August, reporting showed Postmates had failed to make delivery cheap and was passing costs to customers through fees that often exceeded estimates, and by 2020 its SEC filings still showed heavy losses even as loss-per-quarter narrowed.

First-order effects

  • Postmates' fundraising position improves immediately: demonstrated margin and growth give it leverage in the $100M-$150M round then in negotiation, supporting a strategy of raising without inflating its valuation target.
  • The leak forces competitors and investors to reprice the 'on-demand is broken' consensus — Ryan Sarver's public defense of founder Bastian Lehmann signals investor backing for the scale-leads-to-profitability thesis.

Second-order effects

  • The margin claim gets stress-tested publicly: months later, Postmates was charging customers fees that didn't match estimates, suggesting the healthy unit economics depended on shifting costs onto users rather than pure operational gains.
  • Rivals like DoorDash and Uber face pressure to show comparable unit-economics proof in their own fundraising, since a single leaked dataset reset what investors ask delivery companies to demonstrate.

Third-order effects

  • If the pattern holds, leaked-metrics-driven raises buy time but don't resolve the model: Postmates eventually weighed acquisition talks with DoorDash, Walmart, and Uber alongside a delayed IPO, pointing toward consolidation rather than standalone profitability in on-demand delivery.
  • The longer trajectory — from celebrated margins to persistent losses in the 2020 SEC filings — suggests delivery platforms structurally migrate costs to customers and workers, foreshadowing the labor-classification battles that defined the sector.

The trend: On-demand delivery companies have used selectively disclosed unit economics to sustain private fundraising while their true costs migrated to customers and contractors, ending in sector consolidation rather than independent profitability.