Decagon, which uses generative AI to replace or augment a company's customer support staff, raised a $35M Series A led by Accel, with participation from a16z Anna Tong / Reuters : Reuters 2024-06-19 Anna Tong Anna Tong, Decagon, Accel Related Coverage Decagon Raises $35M from Accel and a16z to Bring Human-Like AI Customer Support to the Enterprise Decagon View article WinBuzzer Decagon claims its customer service bots are smarter than average TechCrunch Decagon emerges from stealth to provide ‘human-like’ AI agents, transforming customer support for enterprises VentureBeat Decagon raises $35M to transform customer service with more ‘humanlike’ AI agents SiliconANGLE Decagon raises $35 million from Accel and A16z to build AI customer support agents. Here's an exclusive look at the pitch deck it used. Business Insider View article Tech Startups