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Salesforce reports Q1 revenue up 11% YoY to $9.13B, vs. $9.15B est., and forecasts Q2 revenue and earnings below expectations; CRM drops 20%+

Larry Dignan / Constellation Research :

Constellation Research Larry Dignan

Context & Ripple Effects

Salesforce entered the quarter after reporting 11% Q4 growth while issuing FY2025 revenue guidance below estimates and expanding its share-buyback authorization. This result makes the near-term outlook, rather than revenue growth alone, the central issue for investors.

The company had also shown that cash-flow expectations could support a positive market response, when it raised its operating-cash-flow growth forecast in the prior year. The sharp reversal here underscores how closely valuation is tied to forward subscription expectations.

First-order effects

  • Salesforce’s below-consensus Q1 revenue and softer-than-expected Q2 outlook reset near-term expectations for CRM, prompting an immediate share-price repricing.
  • Management faces greater pressure to demonstrate that its forecast can support investor confidence after the earlier buyback increase.

Second-order effects

  • Salesforce customers and partners may scrutinize the pace of new deployments and expansions more closely as the company’s outlook becomes a signal on enterprise software spending.
  • Other subscription-software vendors with growth dependent on renewals and upsells may face tougher investor comparisons, particularly where guidance—not just reported revenue—falls short.

Third-order effects

  • The episode reinforces a subscription-growth gap: mature software vendors can still grow at double digits, but markets increasingly demand guidance that sustains that growth path.
  • If repeated across the sector, capital allocation may continue shifting toward vendors that pair recurring-revenue growth with credible cash-flow and forecast discipline, rather than growth rates alone.

The trend: Enterprise software is moving into a phase where forward subscription growth and forecast credibility carry as much weight as current-quarter revenue gains.

Discussion

  • @economyapp @economyapp on x
    $CRM Salesforce Q1 FY25 (ending in April): • Current RPO +10% Y/Y to $26.4B. • Revenue +11% Y/Y to $9.1B ($20M miss). • Operating margin 19% (+14pp Y/Y). • Non-GAAP EPS $2.44 ($0.07 beat). FY25 guidance (unchanged): • Revenue +9% Y/Y to $38B. • Operating margin 20%. [image]
  • @jack_raines Jack Raines on x
    Salesforce down 16% as investors all collectively realize that no one knows what this company does. [image]