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Chronicles

The story behind the story

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Microsoft must take security seriously again by being transparent about breaches and no longer charging its subscribers extra for must-have security features

Microsoft charges extra for many core security and compliance features.  What can customers do to try to minimize risk and save money? Mastodon: @zackwhittaker@mastodon.social Mastodon: Zack Whittaker / @zackwhittaker@mastodon.social : Good blog post by long-time Microsoft watcher Mary Jo Foley, who writes that Microsoft should stop selling security products as a premium offering.  —  https://www.directionsonmicrosoft.com/ ...

Directions on Microsoft Mary Jo Foley

Context & Ripple Effects

The argument sits against Microsoft’s stated security-reset efforts, including its Secure Future Initiative focused on faster vulnerability response and later security goals tied to executive compensation. It shifts attention from internal commitments to whether customers can obtain essential protections without premium-tier pricing.

That distinction matters because transparency and baseline feature availability affect how customers assess Microsoft’s platform trustworthiness, not only its incident-response posture.

First-order effects

  • The piece increases scrutiny of Microsoft’s security and compliance packaging, giving subscribers a clearer basis to question whether features they regard as essential should carry extra charges.
  • No product or pricing change is reported; the immediate effect is reputational and commercial pressure for greater breach disclosure and broader baseline protections.

Second-order effects

  • Enterprise buyers may weigh security-feature tiering more explicitly in renewals and risk reviews, increasing pressure on Microsoft to explain the boundary between core protection and paid add-ons.
  • Microsoft’s public security commitments—including security goals connected to executive pay—become easier for customers and observers to measure against its product packaging and disclosure practices.

Third-order effects

  • If major platforms face sustained pressure to treat core safeguards as a baseline, security could become less defensible as a standalone premium upsell and more central to the platform’s core value proposition.
  • The broader test is whether vendors can rebuild trust through both operational security programs and customer-facing terms; stronger commitments alone may not settle concerns over access and disclosure.

The trend: Cybersecurity is increasingly being judged as platform infrastructure: customers expect essential protections and clear incident communication as part of the base service.

Discussion

  • @zackwhittaker@mastodon.social Zack Whittaker on mastodon
    Good blog post by long-time Microsoft watcher Mary Jo Foley, who writes that Microsoft should stop selling security products as a premium offering.  —  https://www.directionsonmicrosoft.com/ ...