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Humane AI Pin review: well-made and easier to access than a phone, but doesn't work half the time, really slow even when it does work, and lacks basic features

For $699 and $24 a month, this wearable computer promises to free you from your smartphone.  There's only one problem: it just doesn't work.

The Verge David Pierce

Context & Ripple Effects

Humane positioned the Ai Pin as a standalone, cellular-connected wearable at $699 plus $24 a month, with preorders framed around unlimited calls, texts, and data. Its hardware pitch included a palm-facing projector and camera-driven interaction, detailed in the device’s initial feature reveal.

Early coverage had already questioned whether the limited app model could justify the price. This review turns that product-scope concern into an execution test: a phone alternative must be dependable and fast enough for routine use before its hands-free access can matter.

First-order effects

  • Ai Pin owners face a device whose core promise is undermined by frequent failures, slow responses, and missing basics, reducing its practical value as a phone substitute.
  • Humane’s $699 hardware price and recurring $24 plan become harder to defend when the service does not reliably deliver the interactions customers are paying for; the original cellular subscription proposition is directly affected.

Second-order effects

  • Other AI-wearable makers are pushed to prioritize reliability, latency, and a credible set of everyday functions over novel interaction hardware when positioning products against smartphones.
  • For consumers, a weak first-use experience raises the switching cost for ambient devices: convenience alone is unlikely to overcome the established phone’s breadth and dependability.

Third-order effects

  • The episode points to a tougher commercialization path for standalone ambient AI hardware: differentiated sensors and interfaces need consistent end-to-end software performance before they can displace general-purpose devices.
  • If similar launches disappoint, AI-device companies may increasingly rely on existing phone platforms and distribution rather than ask buyers to fund a separate device and monthly connectivity plan.

The trend: Standalone ambient AI devices are being judged less on futuristic interfaces than on whether they can reliably replace specific smartphone tasks at an acceptable cost per useful interaction.

Discussion

  • @julianchokkattu Julian Chokkattu on x
    It's cool having an AI assistant on your persons that you can ask anything anytime, but you really have to be able to trust what it's saying. Too many times, it made up information. Even with Vision (in beta), it just made up stuff that was in front of me. [image]
  • @collincornwell Collin on x
    Ai Pins from @Humane are heading to some of our first customers today and I could not be more excited! I cannot wait for more of you to join our discord(DOT)gg/humane Community is everything, it always has been and always will be. This isn't just a company releasing a new era...
  • @jetscott Scott Stein on x
    I've been living with a little pin on me. Or trying to. Thoughts so far on the Humane AI Pin, in what is call Phase One of my life with early AI wearables. But it's a killer miss that this device doesn't pair or interface with phones at all. https://www.cnet.com/...
  • @raywongy Ray Wong on x
    Here's 20 minutes of me walking around my neighborhood asking the Humane Ai Pin a barrage of different questions and seeing how the AI would answer. No cuts, just one 20-minute continuous take. In reality, you'd never the Ai Pin for 20 minutes nonstop — it's designed for brief...…
  • @julianchokkattu Julian Chokkattu on x
    “I have to review the device in my hands right now, not what the product may or may not be in the future.” This thing just flat-out has too few features at launch. So many things are being promised via software updates, and they really needed to be ready at launch. [image]
  • @devindra Devindra Hardawar on x
    Not surprisingly, the Humane AI pin is a disaster. Here's a wonderful review by @CherlynnLow
  • @julianchokkattu Julian Chokkattu on x
    I personally do not like using the projector, but it's a little crazy that this projector is completely useless when you step outside during daylight hours. Zero visibility. It's fun to show off to people though (when it works). [image]
  • @shakeelhashim Shakeel on x
    Oh god and this statement they've put out in their defence is terrible too [image]
  • @sharadhsivamani @sharadhsivamani on x
    This Humane AI pin launch is gonna go so poorly man.... reviewers are always cooking the product on YouTube
  • @shakeelhashim Shakeel on x
    “doesn't work half the time” is absolutely brutal
  • @captain2phones Michael Fisher on x
    The Humane Ai Pin is a mobile phone meant to save us from our phones, a wearable computer built to keep us in touch without putting a screen between us and the world. It's a bold idea with a solid mission (plus, LASERS! 😄) But it also arrives as skepticism toward AI is... [image]
  • @raywongy Ray Wong on x
    My review of @humane's Ai Pin is live on @inversedotcom and what an interesting device it is. It's been a rollercoaster testing it. The Ai Pin is a textbook definition of a Gen 1 device with the compromises that typically come with that. But I love living in the future, warts and…