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Amazon rolls out generative AI summaries of product reviews to a subset of US mobile users across a “broad” range of products after testing them earlier in 2023

...  So it'll be a bot summarizing the summaries of other bots.  —  I can't see anthing that could go wrong with this.  😂  —  https://apnews.com/... Jared Newman / @Newmy@writing.exchange : The thing about Amazon reviews is that aggregate sentiment is easily faked and therefore worthless.  The value is in the outliers—that one weird incompatibility issue, the reviews that actually have pictures, etc—which AI will inevitably fail to summarize. https://www.aboutamazon.com/ ... @heartlessgamer@gamepad.club : If there is places where I want to see AI it is things like this: https://www.thurrott.com/...  Ideally reviews would be submitted and not visible and then only exposed via the AI interpreting the reviews provided.  —  The big catch though is the AI has to be outside of the company selling the products/hosting a selling platform. … X: Rowan Cheung / @rowancheung : JUST IN: Amazon is adding AI-generated review summaries. This new feature will significantly enhance the shopping experience for users (I personally look at reviews, A LOT). Here's how it works: ⇾ Tapping generative AI, the company will create handy highlights that synthesize... [image] Devindra Hardawar / @devindra : This was inevitable but it sure sucks, will make Amazon's reviews even easier to game Rich DeMuro / @richontech : super useful... was just noticing this on products i was buying this morning! “Amazon is rolling out a generative AI feature that summarizes product reviews | AP News” https://apnews.com/... Glenn Gabe / @glenngabe : Amazon started testing this in June, now rolling out. I also shared how Newegg rolled this out last week for certain products. Those summaries are pretty helpful actually. https://twitter.com/... Corey Quinn / @quinnypig : Between “hallucinating generative AI” and “Amazon product reviews,” it's hard to imagine anything *less* trustworthy. Forums: Msmash / Slashdot : Amazon Is Rolling Out a Generative AI Feature That Summarizes Product Reviews

Associated Press Haleluya Hadero

Discussion

  • @rowancheung Rowan Cheung on x
    JUST IN: Amazon is adding AI-generated review summaries. This new feature will significantly enhance the shopping experience for users (I personally look at reviews, A LOT). Here's how it works: ⇾ Tapping generative AI, the company will create handy highlights that synthesize... …
  • @devindra Devindra Hardawar on x
    This was inevitable but it sure sucks, will make Amazon's reviews even easier to game
  • @richontech Rich DeMuro on x
    super useful... was just noticing this on products i was buying this morning! “Amazon is rolling out a generative AI feature that summarizes product reviews | AP News” https://apnews.com/...
  • @glenngabe Glenn Gabe on x
    Amazon started testing this in June, now rolling out. I also shared how Newegg rolled this out last week for certain products. Those summaries are pretty helpful actually. https://twitter.com/...
  • @quinnypig Corey Quinn on x
    Between “hallucinating generative AI” and “Amazon product reviews,” it's hard to imagine anything *less* trustworthy.