Zoom updates its terms to let the company train its AI models using some customer data, but doesn't plan to use audio, video, or chat content without consent
Whether they're hoovering up all the data for training AI or not, it's bad optics and I've seen tech companies sink for less. … @GoTakeAKnapp@anti-social.online : It appears that Zoom has seen everyone getting upset about the TOS update (rightfully so, imho), and decided to release a blog post to clarify. — https://blog.zoom.us/... The issue is that a blog post is not the TOS. … Christopher Mims / @mimsical@mastodon.social : Zoom getting huge blowback for inarticulately mentioning the fact that your meetings could become chum for their AI algorithms (and then immediately walking it back / explaining themselves) shows just how freaked out those who are paying attention are about the privacy / value extraction implications of AI @mwl@io.mwl.io : Backpedal much, Zoom? — https://blog.zoom.us/... Let's say they're sincere. They could have updated their ToS to say “We collect X data for statistical analysis to improve Y, Z, and related services.” Nobody would have blinked. — Either their lawyer is incompetent, or they hoped we wouldn't notice. @Lazarou@mastodon.social : #Capitalism is wild. — #Zoom, a company which came into it's own during the Pandemic now wants to destroy itself by going all in on ‘AI’ and also telling it's staff that “Work From Home is over” — Bye then Zoom....👋 — EDIT: The backpeddling has begun! 🤡 https://ourislandgeorgia.net/ ... David Seidl / @davidseidl@mstdn.social : Here's the next new thing your organization will have to consider in their software licensing: will your data stored in or conveyed by a service be used to train generative AI, and if so, do you have concerns about that? — https://mastodon.social/... Zoom's terms give them extremely broad rights to use your data that way. … @pharnzwurth@aus.social : Now is probably the time to opt out of zoom by removing it. — https://stackdiary.com/... Ryan Robinson / @Ryan@mstdn.ca : I've long disliked #Zoom. They had that string of security issues that came out in the early lockdown days, and they did fix most of them, but I am still always annoyed that it tries to download software to my computer without my consent if I click on a meeting link. Now they also want to mine meeting content with no opt-out. … @emilygorcenski@indieweb.social : Discussing Zoom's newest changes to their TOS to allow the use of customer content for AI training and folks it's not good. — Zoom's COO posted on LinkedIn but studiously avoided addressing the concerns. Andy Bell / @andy@bell.bz : Two products I use *a lot* that have gone in on “AI” that have gotten much worse since: — Loom — Notion — Not holding my breathe for Zoom tbh Megan Fox / @glassbottommeg@peoplemaking.games : Hahahahah. Holy shit. — So Zoom is irrevocably turning their entire network into a training data set: https://hackers.town/... EVERY “public service” company is now attempting to extract value. They're all going for it. They're gonna burn it all down to try and turn AI into a financial exit. … Jeri Dansky / @jeridansky@sfba.social : I don't use #Zoom much, and I was tempted to just delete the app after reading this post. If I do use Zoom, it will be with the camera and the microphone off; I'll just watch and listen. — https://sfba.social/... I checked and the new terms do indeed say they can use your image and voice for training #AI; see items 10.4 … Leslie Burns / @LeslieBurns@legal.social : So Zoom now requires you to agree to let it use your voice and image to train AI and if you file suit in the Copyright Claims Board, all hearings are done via Zoom; so now, if you want to pursue your infringement suit in the CCB, you have to give up your rights to not be used to train AI. … Ben Werdmuller / @ben@werd.social : Zoom (and similar products like Google Meet) may be a bad choice for newsrooms and anyone discussing sensitive information now that meeting content can be used as part of an AI training set. https://werd.io/... Greg Wilson / @gvwilson@mastodon.social : Just canceled my Zoom subscription: they might backtrack on their decision to start training AI models on users' data with no opt-out, but even if they do, it'll be a temporary victory. Michael Friess / @mfriess@mastodon.social : Effective 27 July #Zoom changed their terms of service (T&C) whereby **without opt-out** YOU give them consent to perpetually use your content (video, audio,...) also for #AI #ML “training and tuning of algorithms and models”. — https://stackdiary.com/... Check for yourself: — https://explore.zoom.us/... … Bluesky: @schmutzie.com : Zoom says “we do not use audio, video, or chat content for training our models without customer consent”, but consent is assumed by just joining a meeting, and even with a notification, who's free to refuse work meetings? You can't realistically opt out. https://blog.zoom.us/... @valerieblaise.bsky.social : This should be calling to mind tons of dystopian fiction, but all I can come up with is 1987s “the Running Man” so we should assume that if they use your likeness for AI porn, you'll be wearing a headband https://stackdiary.com/... Rumman Chowdhury / @ruchowdh.bsky.social : It's never been “the AI” we should worry about, it's corporate greed. In Zoom's new TOS you grant Zoom a perpetual license to use your audio, your face, etc for AI unconditionally and irrevocably forever. — https://stackdiary.com/... X: Justine Bateman / @justinebateman : Well, not using @Zoom again until these over-reaching permissions are gone. [image] Brian Merchant / @bcmerchant : I am very glad to see the revolt against Zoom unfolding as a result of this ToS update, and I hope it inspires us to look harder at *all* the services we use that generate data for tech co's, which they might use to train their LLMs or to sell ads or to third party data brokers Charles Hoskinson / @iohk_charles : Hey 90s Microsoft, Zoom called and wants your business model. [image] @drewmcweeny : I don't understand how any podcasters or writers or professionals who depend on ownership of what they do can ever use Zoom again based on this user agreement language. I do not exist to train your fucking AI. @zoom : We've updated our terms of service (in section 10.4) to further confirm that we do not use audio, video, or chat customer content to train our artificial intelligence models without your consent. https://blog.zoom.us/... Eliot Higgins / @eliothiggins : We run our training workshops on Zoom, so Zoom is effectively planning to train its AI on our entire workshop content with no compensation, so bye-bye Zoom. Nathan Benaich / @nathanbenaich : User data land graph for the LLMs. Pretty sketch if it's true that there's no opt-out @Zoom [image] Matthew Green / @matthew_d_green : Corporations may have legitimate reasons to use customer data for ML training (to improve their services) but broad license grants like this should worry users. [image] Jacob Franek / @panekkkk : @gaborgurbacs @keet_io This appears limited to Service Generated Data which appears to be “meta data” around meetings not the actual content of meetings. But hard to tell from this alone. Andrew Cote / @andercot : Zoom updates its Terms of Service to become the NSA 2.0: I'm in disbelief at this update because of how far-sweeping it is, yet here we are. Direct quotes from section 10.2 “You consent to Zoom's access, use, collection, creation, modification, distribution, processing,... [image] Gabor Gurbacs / @gaborgurbacs : Wow. New Zoom Terms of Service (10.2) stipulate that you as a user consent to allow AI to train on and use all of your data, including video, audio, facial, biometric data, etc... It's time to switch to @keet_io. [image] @mrinaldesai : And rebranding to https://room.ai/ Barry Schwartz / @rustybrick : Definition of irony? @lessin : Clickthrough TOS updates are going to get funnier and funnier in the next several months... frog in pot... pot getting hotter every so slowly. [image] Brianna Wu / @briannawu : Dear @Zoom, I pay for your product. I do not want my private meetings to be used to train AI. I am canceling my account today. I will simply use one of your competitors. Hayden Field / @haydenfield : Zoom wants to train its AI models with customer data, according to recently updated terms of service. There's no opt-out for some data (product info, usage data, etc), but for Zoom to train its AI on your chats, audio & video data, you'd have to opt in. https://www.cnbc.com/... LinkedIn: Jorge G. Lopez : Blog post clarifying the updates to Zoom's terms of service. My TL;DR: — 1. For AI, we do not use audio, video, or chat content for training our models without customer consent. … Forums: Hacker News : Zoom terms now allow training AI on user content with no opt out r/privacy : “Zoom terms of service now require you to allow AI to train on ALL your data unconditionally and irrevocably, with no opt out.” r/cybersecurity : Zoom Updates Terms to Use Customer Data for AI Training With No Opt-Out r/ArtistHate : Zoom updates ToS to allow AI training on your video calls without any choice to opt-out