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Chronicles

The story behind the story

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Internal document: Meta sold 300K Ray-Ban Stories smart glasses since the September 2021 launch through February 2023, but the device only had about 27K MAUs

Company plans second generation as less than 10% of devices purchased are used monthly  —  The Ray-Ban smart glasses launched …

Wall Street Journal

Context & Ripple Effects

The sales-to-monthly-use gap shows that the first Ray-Ban Stories generation found buyers without yet establishing repeat use. Meta's plan for a second generation makes this an early product-retention test, not simply a shipment milestone.

Later coverage describes a reversal in commercial traction: the newer Ray-Ban Meta glasses fitting more easily into daily life and sales passing 1 million units in 2024. That makes the 2023 usage figure a useful baseline for judging whether a redesigned product improved habitual adoption rather than just demand.

First-order effects

  • Meta and its Ray-Ban partner face evidence that fewer than one in 10 sold devices were used monthly, putting the immediate focus on improving the second generation's recurring utility.
  • The installed base is far smaller in practical terms than the 300,000 sales total suggests, limiting the active audience Meta can learn from or serve through the product.

Second-order effects

  • A successor device must compete on everyday wearability and usefulness, not only novelty; later reports of stronger retail performance for Ray-Ban Meta indicate that this was the relevant commercial hurdle.
  • Low active use weakens the value of unit sales as the primary measure for smart-glasses progress, increasing pressure on manufacturers and retail partners to track engagement alongside sell-through.

Third-order effects

  • If smart glasses become a durable consumer category, success will depend on turning an eyewear purchase into a repeated-use computing product; the later sales acceleration suggests that product iteration can materially change that outcome.
  • The category may increasingly favor companies that combine consumer hardware, software services and established eyewear distribution, rather than standalone gadget launches.

The trend: Smart glasses are shifting from novelty hardware toward an engagement-led wearable category in which daily utility determines whether sales compound into a platform.

Discussion

  • @dell.bsky.social Dell Cameron on bluesky
    i didn't even know this was a thing (prob b/c i quit meta a while back) but holy crap, 90% drop off rate is pretty bad.  they're literally just building shit now that nobody asked for and nobody wants.  [embedded post]
  • @counternotions Kontra on x
    Facebook standing up to Apple for small wearers of smart glasses everywhere.
  • @wsjtech @wsjtech on x
    Ray-Ban Stories, the smart glasses launched by Meta almost two years ago, have struggled to catch on, with many buyers seeming to use the devices infrequently, internal company data show https://www.wsj.com/...
  • @wsj @wsj on x
    Ray-Ban Stories, the smart glasses launched by Meta almost two years ago, have struggled to catch on. Many buyers seem to use the devices infrequently, an internal company document shows. https://www.wsj.com/...
  • @sal19 @sal19 on x
    SCOOP: Meta's Ray-Ban smart glasses have failed to catch on with less than 10% of sold devices used monthly but a new version is coming this fall or spring https://www.wsj.com/... with @JoannaStern