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Chronicles

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Twitter plans to reduce DM spam with a setting that moves messages from verified users you don't follow back to the Message Request inbox instead of main inbox

As Twitter fends off new competition from Instagram Threads, the company today announced a change designed to cut down on spam in users' inboxes.

TechCrunch Sarah Perez

Context & Ripple Effects

This is the latest move in a six-year escalation of Twitter's DM spam defenses. The company built the Requests inbox in 2017 to filter messages from non-follows, added a language-based filter folder in 2019 alongside tighter follow limits, and this month began imposing daily limits on DMs from accounts without Twitter Blue.

The new setting extends that logic by sender status rather than volume: messages from verified users you don't follow back get routed out of the main inbox entirely. The timing matters — with Instagram Threads pressing on the platform, Twitter is racing to make its inbox feel clean while steering spammers toward paid verification.

First-order effects

  • Users who enable the setting get a quieter main inbox, but verified senders they don't follow lose guaranteed visibility — their messages land in Message Requests instead.
  • The change stacks on top of the new daily DM limits for unverified accounts, so non-paying senders are now constrained both in how many messages they can send and where those messages land.

Second-order effects

  • Twitter Blue's pitch shifts from badges and edit features toward message deliverability, making verification more attractive to anyone whose outreach depends on reaching strangers.
  • Instagram answered within weeks with its own DM defense, limiting non-followers to a single text-only request — the two platforms are now visibly matching each other's anti-spam features while competing for users.

Third-order effects

  • If the pattern holds, direct-message reach becomes a tiered product: unpaid and unverified accounts face rate limits and filtered delivery, while paid verification buys access to the main inbox — turning spam control into a monetization lever.
  • Competitive pressure from Threads appears to be accelerating safety-feature shipping on both platforms, suggesting inbox trust is becoming a battleground metric alongside timelines and follower counts.

The trend: Social platforms are converting anti-spam controls into paid-verification incentives, tiering who can reach whom in direct messages.