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Internal email: Google plans to include office attendance records in performance reviews and consider new requests to work remotely full-time as an exception

Search giant, which asks most workers to be in an office 3 days a week, will consider attendance as part of performance

Wall Street Journal Miles Kruppa

Context & Ripple Effects

The internal email caps a slow reversal. In late 2020, Sundar Pichai pitched hybrid work models after 62% of Googlers said they wanted partial work from home, and by mid-2021 the company was telling staff to expect roughly 20% fully remote and 60% back a few days a week in relaxed WFH rules.

What changed since then is enforcement posture: the three-day office baseline set out in the September 2021 return memo hardened through cost moves like asking Cloud staff to share desks, and attendance itself now becomes a graded input — with new full-remote requests demoted to case-by-case exceptions.

First-order effects

  • Google employees' badge records now carry review consequences, so managers must weigh physical presence alongside output when rating performance, and any worker wanting a fully remote arrangement has to win it as an exception rather than a default.
  • The small population Google previously signaled would stay fully remote under the relaxed rules faces the tightest squeeze, since their status no longer matches what the policy treats as normal.

Second-order effects

  • Attendance enforcement raises the value of the office footprint Google is already compressing — the desk-sharing setup for Cloud employees and partners in five large US locations only works if occupancy is predictable, which mandatory three-day attendance supplies.
  • Flexibility was a recruiting lever when Pichai cited demand from 62% of employees; making presence a scored metric pushes flexibility-seeking candidates toward employers still offering it, turning return-to-office strictness into a labor-market differentiator.

Third-order effects

  • The trajectory points past reviews toward outright attrition pressure — internal documents show several Google units have since told remote workers their jobs are in jeopardy without three-day attendance, suggesting exception-based remote work shrinks toward zero.
  • If the pattern holds, hybrid settles into an employer-defined mandate with compliance metrics, ending the 2020-era framing of hybrid as a negotiated employee benefit across big-tech workplaces.

The trend: Hybrid work at Google is shifting from an employee-negotiated flexibility pledge to an attendance-enforced mandate, measured through the performance system itself.

Discussion

  • @romitmehta.com Romit Mehta on bluesky
    Unfortunately this is going to set a bad precedent.  Watch other companies follow this pattern :-(
  • @mahemoff @mahemoff on x
    Big tech still can't grok async work practices. Worst of both worlds is half-time in the office doing work you could do at home ... half-time in expensive home close to office. Good news for startups. https://twitter.com/...
  • @alexeheath Alex Heath on x
    Google just told employees that it's no longer accepting applications to work remotely without special exceptions. It also reminded them to come into the office 3 days a week and that their absence can be factored into performance reviews. https://www.theverge.com/...
  • @mattrosoff Matt Rosoff on x
    Googlers may hate this, but it will be good for SF. Marked difference in downtown Seattle since Amazon employees returned 3x a week last month. Much more normal feel vs last summer. Scoop from ⁦@jenn_elias⁩ - tip ⁦@Techmeme⁩ https://www.cnbc.com/...