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Chronicles

The story behind the story

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An interview with Google Cloud CEO Thomas Kurian about the unit finally turning a profit in Q1 2023, in part by making its data center operations more efficient

Jordan Novet / CNBC :

CNBC Jordan Novet

Context & Ripple Effects

When Thomas Kurian left Oracle to run Google Cloud, the unit was losing billions a year against AWS and Azure; his playbook, as profiled at the time, was classic enterprise selling — headcount, sales teams, customer trust — layered over Google's infrastructure advantage (a Bloomberg profile traced that build-out to 37,000 employees). Four years on, the bet paid its first dividend: Google Cloud posted its first-ever profitable quarter in Q1 2023, with $191M operating income on $7.45B revenue versus a $706M loss a year earlier.

This interview matters because Kurian attributes part of the swing to something unglamorous — running data centers more efficiently rather than winning dramatically more deals — which reframes cloud profitability as an operations problem, not just a scale problem.

First-order effects

  • Kurian now has proof points for the two criticisms that dogged Google Cloud since his 2019 GeekWire interview — that it lacked enterprise credibility and bled cash — giving him leverage on pricing, hiring, and internal resource allocation.
  • Data-center efficiency gains directly lower Google's cost per workload, letting the unit absorb discounts or invest in sales without re-entering losses.

Second-order effects

  • AWS faces a rival whose margins are compounding from operations rather than price hikes; by late 2024 Google Cloud was growing 35% YoY at a 17% margin while AWS grew 19% at 38%, per CNBC — a gap that pressures AWS to defend share with its own cost story (Q3 2024 results made that comparison explicit).
  • Profitability changes the internal politics: cloud stops being subsidized by ads revenue, freeing capital for the compute build-out Kurian defended in his 2024 Stratechery conversation about AI resetting competition (that Q&A framed AI as a chance to re-open the rankings).

Third-order effects

  • If efficiency-driven margins hold — Google Cloud crossed $1B in quarterly operating profit by mid-2024 — hyperscale competition shifts from who spends most on capacity to who extracts most from each facility, favoring operators with the best utilization discipline.
  • A consistently profitable Google Cloud makes the market structurally three-way viable, ending the assumption that only AWS could run cloud as a real business.

The trend: Hyperscale cloud is transitioning from a land-grab phase where losses were the price of share to a margin-discipline phase where data-center efficiency, not headline growth, is the durable competitive weapon.

Discussion

  • @sarbjeetjohal Sarbjeet Johal on x
    After @googlecloud becomes profitable, this is a very candid, must-read, interview with @ThomasOrTK. Jordan has done a masterful job of covering several basis/aspects of growth-stage pains of a Public Cloud Service Provider. @jordannovet covered “Google Specific”, challenges... h…
  • @jordannovet Jordan Novet on x
    earlier this week Thomas Kurian spoke with me about how Google Cloud became profitable. he talked about internal efficiency programs and ways in which the division has become more customer-oriented https://www.cnbc.com/...
  • @coreydu Corey duBrowa on x
    “.@HomeDepot said it was adopting @googlecloud in 2016. Fahim Siddiqui, Home Depot's CIO, said the home-improvement retailer has found increasing value from Google's platform since he joined from Staples in late 2018.” Congrats @ThomasOrTK + team! https://www.cnbc.com/... (@cnbc)