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A look at Meta's “spirit of the policy” exception that lets the company break its moderation rules in conflict zones and crises; critics want more transparency

An Oversight Board case from Sri Lanka shows the power of Facebook's “spirit of the policy” exception Tweets: @hkanji , @restofworld , @decka227 , and @mvzelenks Tweets: Hussein Kanji / @hkanji : A little-known loophole within Meta called the “spirit of the policy” allowance, which the company has used in conflict zones and crises to allow posts that are in line with Meta's values but against its rules https://restofworld.org/... @restofworld : “This ‘spirit of the policy’ is Facebook trying to have its cake and eat it too.” A look at the exception that allows Facebook to break its own rules https://restofworld.org/... Andrew Deck / @decka227 : In a ruling earlier this month, the @OversightBoard upheld Meta's moderation call on the posts in Sri Lanka, but also called on Meta to release data on the “spirit of the policy.” The company has until early May to respond. https://restofworld.org/... Michael Zelenko / @mvzelenks : Facebook claims it has clear moderation rules. But it also exempts itself from those very same rules. So what's the damn point? Fascinating story here by @decka227 @Zin10SantaFe How and when Facebook decides to break its own moderation rules https://restofworld.org/... @restofworld https://twitter.com/...

Rest of World

Discussion

  • @decka227 Andrew Deck on x
    In a ruling earlier this month, the @OversightBoard upheld Meta's moderation call on the posts in Sri Lanka, but also called on Meta to release data on the “spirit of the policy.” The company has until early May to respond. https://restofworld.org/...
  • @hkanji Hussein Kanji on x
    A little-known loophole within Meta called the “spirit of the policy” allowance, which the company has used in conflict zones and crises to allow posts that are in line with Meta's values but against its rules https://restofworld.org/...
  • @decka227 Andrew Deck on x
    Last year, Meta used a little-known exemption called “the spirit of the policy” to violate its own community guidelines in Sri Lanka. It's not the first time. @Zin10SantaFe and I take a closer look at this hidden moderation loophole for @restofworld. https://restofworld.org/...
  • @restofworld @restofworld on x
    In Sri Lanka, Facebook allowed users to solicit drugs to fight a medical crisis. In Ukraine, it kept up posts containing violent speech against Russian soldiers. @decka227 and @Zin10SantaFe explain how Meta decides to break its own moderation rules https://restofworld.org/...
  • @mvzelenks Michael Zelenko on x
    Facebook claims it has clear moderation rules. But it also exempts itself from those very same rules. So what's the damn point? Fascinating story here by @decka227 @Zin10SantaFe How and when Facebook decides to break its own moderation rules https://restofworld.org/... @restofwor…
  • @m_karanicolas Michael Karanicolas on x
    What exactly is Facebook's “spirit of the policy” exception, and when does it apply? I spoke with @decka227 for this @restofworld story on what happens when Facebook decides to bend its own content rules: https://restofworld.org/...