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Chronicles

The story behind the story

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Microsoft says Teams has 280M MAUs, up from 270M in Jan. 2022, and says it has rebuilt Teams to be twice as fast, rolling out to Windows' Public Preview program

Teams, Microsoft's Slack rival, has always had a bit of a reputation for being slow and resource-hungry.

TechCrunch Frederic Lardinois

Context & Ripple Effects

Microsoft’s Teams trajectory has moved from early daily-user gains against Slack13M-plus daily users in 2019—to a far larger reported monthly audience. The current update pairs that installed base with a product-quality response to Teams’ long-standing performance reputation.

The company had also reported a sharp rise to 44M daily active users in early 2020 while adding collaboration features. This release is notable because it emphasizes speed and resource use rather than another feature addition, with the rebuilt client entering Windows Public Preview.

First-order effects

  • Windows Public Preview participants get access to a rebuilt Teams client that Microsoft says is twice as fast, directly addressing a common usability complaint.
  • Microsoft can point to 280M monthly active users, versus 270M in January 2022, while testing whether performance improvements improve the experience for its existing audience.

Second-order effects

  • Slack and other workplace-chat rivals face a clearer comparison on client performance as well as collaboration features, particularly for organizations already evaluating Teams.
  • A faster client can reduce a friction point for Windows-based Teams deployments, making product responsiveness a more visible consideration in enterprise collaboration buying and renewals.

Third-order effects

  • If major collaboration platforms keep rebuilding clients for speed and efficiency, desktop-app performance may become a baseline enterprise requirement rather than a differentiator.
  • The pattern suggests mature workplace-software competition shifting from rapid user acquisition toward retaining large installed bases through reliability and everyday usability.

The trend: Enterprise collaboration platforms are increasingly competing on the quality and efficiency of the core client after years of feature expansion and audience growth.