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Chronicles

The story behind the story

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Ring says new users of Ring Alarm will have to pay for a Ring Protect plan costing $3.99+ per month to access existing free features, starting March 29

Yet another company will charge its customers more money for using existing features as the subscription-based smart home becomes the norm.

The Verge Jennifer Pattison Tuohy

Context & Ripple Effects

When Ring opened preorders for Ring Alarm in 2018, the pitch was classic DIY security: a $199 base package with professional monitoring as an optional $10/month add-on. This move rewrites that deal — new buyers after March 29 must take a Ring Protect plan starting at $3.99/month just to use functions existing owners got free.

Ring is not breaking new ground so badly as following a worn path: smart home company Wink already told users in 2020 to pay $4.99/month or lose app control of their own devices, and Ring's own pricing ladder has only climbed since — a 25% hike on its cheapest plan to $5/month in 2024, then the $20/month Ring Home Premium tier with AI-powered video search.

First-order effects

  • New Ring Alarm buyers face a higher true cost of ownership than anyone who purchased before March 29 — the hardware price no longer reflects what a functioning alarm costs, while grandfathered users keep their free access for now.
  • The optional-monitoring revenue line ($10/month) is now joined by a mandatory baseline fee, changing what Ring's sales page can advertise as 'included' versus paid.

Second-order effects

  • Competitors selling DIY alarm kits with free self-monitoring gain an immediate comparison point at retail — every Ring Alarm listing now invites a rival's 'no subscription required' counter-pitch.
  • Existing Ring customers get a preview of their own future: once new users accept the paywall, removing the grandfathering becomes an easier decision, as the Wink precedent showed when it disabled automations for non-payers outright.

Third-order effects

  • If the pattern holds across the category, the smart home converges on a razor-and-blade structure where cheap hardware is subsidized by recurring fees and device features are leased rather than owned — pushing regulators and consumer advocates toward questions about functionality buyers thought they purchased.
  • Tier laddering like Ring's — from $3.99 to $5 to $20 plans with AI features — points toward security subscriptions stratifying by software capability, not just monitoring, making the vendor's platform the lock-in rather than the sensor kit.

The trend: Smart home vendors are systematically converting once-free device features into subscription tiers, using grandfathering and price ladders to walk installed bases onto recurring billing.