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Chronicles

The story behind the story

days · browse · Enter similar · o open

A look at You.com, Andi, and Perplexity, three startups that started offering chatbot-enhanced search tools before the new Bing and Google's Bard came along

A frenzy of activity from tech giants and startups alike is reshaping what people want from search—for better or worse.

MIT Technology Review Will Douglas Heaven

Context & Ripple Effects

You.com, Andi, and Perplexity shipped chatbot-enhanced search before either giant moved, making them the proof-of-concept for a format that Google and Microsoft then raced to copy — Bing showing cited answers in a sidebar while Google's Bard arrived without them.

The startups' head start is now colliding with Microsoft's monetization push: the company is demoing paid links inside chatbox responses to ad agencies, meaning the format these three validated is being absorbed into an ad business they don't yet have.

First-order effects

  • The startups gain legitimacy as category originators but lose exclusivity overnight — every user Microsoft and Google expose to AI answers is one who no longer needs to discover You.com, Andi, or Perplexity to get the experience.

Second-order effects

  • Advertisers watching the format mature (as coverage of Bing Copilot's effect on ad targeting shows) will route budgets toward whoever has inventory at scale — favoring Microsoft's planned in-chat paid links over startup ad products that don't exist yet.
  • Google, lacking Bing's citation sidebar in early Bard, faces pressure to close the presentation gap or cede the 'trustworthy-answer' positioning that the smaller players built their brands on.

Third-order effects

  • If conversational answers become the default search surface, value shifts from ranking pages to owning the answer layer itself — the economics question of who pays publishers, advertisers, or users for generated answers remains open across all five players.
  • A pattern where startups define a search format and giants absorb it would push independent search toward niches (privacy, verticals, developer tools) rather than head-on query competition.

The trend: Search is shifting from ranked links to conversational answers, with first-moving startups now defending their format against the ad-funded scale of Microsoft and Google.

Discussion

  • @ccort4 Carlos E Cortes on x
    “As chatbots get more convincing, will we be less inclined to check up on their answers?” | MIT Technology Review https://www.technologyreview.com/ ...
  • @stevendamron Steven Damron on x
    I've been using Andi for a few months to search the Internet. It's opened my eyes to how Google-centric my search experience has been. It's not that Google is bad, it's that discovery can be much more than lists of links. https://www.technologyreview.com/ ...
  • @miamiangela Angela Hoover on x
    I was so excited to talk with @strwbilly about the future of search ✨ Thanks for highlighting the importance of factual accuracy in AI. It's one of the most important issues of our age. Great write up! @techreview https://twitter.com/...
  • @andi_search Andi on x
    LLMs are like fill-in-the-blank machines, they just make stuff up. Andi works like humans, combining language models with reasoning and common sense. Thank you so much @strwbilly @techreview for the mention 🙏💙 https://www.technologyreview.com/ ...
  • @iethics @iethics on x
    “What's noteworthy isn't that large language models generate false information, but how good they are at turning off people's critical reasoning abilities”: https://www.technologyreview.com/ ... #ethics #search #internet #education #tech #AI
  • @iethics @iethics on x
    “Billed as ‘a search engine with training wheels,’ Search Coach helps people, especially students and educators, learn how to write... search queries and identify reliable resources. Instead of saving time, Search Coach encourages people to slow down”: https://www.technologyrevie…