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Chronicles

The story behind the story

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Microsoft Surface Book review: great hardware and performance, good display, keyboard, trackpad, but software glitches and high price make it hard to recommend

Jennifer Dudley

AnandTech Brett Howse

Context & Ripple Effects

AnandTech's verdict lands three weeks after Ars Technica reached nearly the same place in its October Surface Book review — hardware that really can replace a laptop, at a price that makes the replacement hard to justify. The split verdict matters because it sets up the pattern every subsequent generation would be judged against.

The through-line in this coverage is consistency: the Surface Book i7 follow-up, the Surface Book 2, and even the 2025 Surface Laptop 13 are all praised for keyboards, trackpads, and displays while getting dinged on price or software — glitches in 2015, a too-small power supply and no Thunderbolt 3 in 2017, Snapdragon app-compatibility gaps in 2025.

First-order effects

  • Buyers shopping the premium detachable category get a clear signal from two major outlets in one month: the Surface Book's hardware is best-in-class, but the software polish and the price mean waiting or choosing differently.

Second-order effects

  • Microsoft's next revisions respond directly to the recurring critiques — the i7 model chases battery life, the Surface Book 2 chases raw power, yet both stay expensive, confirming that reviewers treat price as the line's structural weakness rather than a launch-window quirk.

Third-order effects

  • If the decade-long pattern holds, Surface hardware earns its keep as a design and build benchmark while software friction — driver-level in 2015, Thunderbolt omission in 2017, ARM app compatibility by 2025 — becomes the predictable reason the line stays a niche recommendation rather than a default buy.

The trend: Microsoft's Surface line has spent ten years perfecting hardware while software and pricing friction recur with every generation, keeping it a critic's favorite and a buyer's maybe.