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Chronicles

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Hands-on with the new AI-powered Bing, which, when asked for the 2023 Grammys winners, made a list with citations in a minute; search will never be the same

CEO Satya Nadella explains why Michael Crider / PCWorld : How to try the new AI-powered Bing search Clare Duffy / CNN : I tried Microsoft's new AI-powered Bing. Here's what it's like Microsoft : Reinventing search with a new AI-powered Bing and Edge, your copilot for the web Geoffrey A. Fowler / Washington Post : Trying Microsoft's new AI chatbot search engine, some answers are uh-oh David Armano / Forbes : Conversational Computing Changes Everything: It Starts With Search Wall Street Journal on YouTube : Can Bing and OpenAI Challenge Google? Microsoft's Satya Nadella Weighs In (Exclusive) | WSJ Barry Schwartz / Search Engine Land : Bing Webmaster Guidelines updated for “conversation mode” and AI Insider : Web search as you know it is dead: Microsoft's and Google's new AIs are about to transform how you look for information online Alex Gatewood / KnowTechie : How to sign up for Bing's new AI-powered search engine Matt G. Southern / Search Engine Journal : Microsoft Announces ChatGPT Capabilities Coming To Bing Dina Bass / Bloomberg : Microsoft CEO Sees AI as New Way to Win Search Battle: Q&A Tweets: Jeremy Kaplan / @smashdawg : “We are grounded in the fact that Google dominates this [search] space,” @satyanadella tells @JoannaStern. “A new race is starting with a completely new platform technology.” https://www.wsj.com/... via @WSJ Geoffrey A. Fowler / @geoffreyfowler : Chatbot Bing did a good job of avoiding controversial topics I threw its way, and even rejected the premise of some of my questions. But that still didn't stop it from hallucinating a Tom Hanks Watergate conspiracy that as far as I can tell doesn't exist. https://www.washingtonpost.com/ ... Dan Gallagher / @djtgallagher : Nice one for the olds (like me) @JoannaStern - https://www.wsj.com/... https://twitter.com/... Dare Obasanjo / @carnage4life : Microsoft's embrace of ChatGPT with Bing is a great example of counter-positioning. This is a feature that Google would never ship on its own because it undermines search ads revenue to move to an answers based model. A masterstroke by Satya. https://www.wsj.com/... John Delaney / @john_p_d : Is there anyone outside the tech industry who likes engaging with chatbots? (Serious question. Anyone have data?) https://twitter.com/... Jenny Lay-Flurrie / @jennylayfluffy : Pretty great video that answers a lot of the questions y'all have been sending my way! Goto the YouTube link for captioned version... Oh and 👋 hey Clippy! https://twitter.com/... Dave Lee / @daveleeft : This @JoannaStern interview with Nadella is top class, on what must have been a brutal quick turnaround. https://www.wsj.com/...

Wall Street Journal Joanna Stern

Context & Ripple Effects

Microsoft positioned conversational Bing as a direct challenge to Google, pairing generated answers with citations rather than only conventional results. The product’s ability to compile a sourced answer made attribution central to the search experience, even as reported inaccuracies exposed the reliability trade-off.

Microsoft then widened access by putting the service in the Windows 11 taskbar, while later coverage showed it was already testing paid links inside chat responses. That progression turns an early product demonstration into a distribution and monetization question.

First-order effects

  • Bing users gain a faster, conversational route to synthesized answers with source citations, while Google faces a more explicit challenge to the conventional search-results page.
  • Microsoft must manage answer quality and chat behavior alongside the launch; subsequent chat restrictions show how quickly unsafe or unreliable exchanges can constrain the product.

Second-order effects

  • Microsoft’s Windows integration gives Bing a built-in discovery channel, increasing pressure on Google to defend search usage wherever users begin routine desktop tasks.
  • Publishers and advertisers must adapt to an interface where citations sit inside generated answers, as Microsoft explores both new chat ad formats and revenue sharing for contributing content.

Third-order effects

  • If conversational answers become a primary search surface, search economics shift from ranking links to allocating visibility, attribution, and advertising within a generated response.
  • The durable contest is likely to be over whether AI search can preserve publisher incentives and user trust while concentrating more of the browsing journey inside the search provider’s interface.

The trend: Search is moving from link-led retrieval toward AI-generated answer surfaces, with distribution, citations, and ad placement becoming inseparable design choices.

Discussion

  • @mattrosoff Matt Rosoff on x
    Does @JoannaStern 's editor know about this? “I have actually started to use ChatGPT to help jump-start ideas for interview questions, emails, columns and video scripts.” https://www.wsj.com/...
  • @djtgallagher Dan Gallagher on x
    Nice one for the olds (like me) @JoannaStern - https://www.wsj.com/... https://twitter.com/...
  • @carnage4life Dare Obasanjo on x
    Microsoft's embrace of ChatGPT with Bing is a great example of counter-positioning. This is a feature that Google would never ship on its own because it undermines search ads revenue to move to an answers based model. A masterstroke by Satya. https://www.wsj.com/...
  • @john_p_d John Delaney on x
    Is there anyone outside the tech industry who likes engaging with chatbots? (Serious question. Anyone have data?) https://twitter.com/...
  • @jennylayfluffy Jenny Lay-Flurrie on x
    Pretty great video that answers a lot of the questions y'all have been sending my way! Goto the YouTube link for captioned version... Oh and 👋 hey Clippy! https://twitter.com/...
  • @daveleeft Dave Lee on x
    This @JoannaStern interview with Nadella is top class, on what must have been a brutal quick turnaround. https://www.wsj.com/...
  • @stephenfishbach Stephen Fishbach on x
    as a user this seems useful but as a Concerned Citizen, it's yet another way to disempower the organizations that report the news and further empower the tech co's that aggregate news like most of these innovations, hard to see salutary effects downstream https://www.wsj.com/...
  • @wsj @wsj on x
    Bing-O! @JoannaStern checked out a new version of Microsoft's search engine with impressive ChatGPT-style artificial intelligence. https://www.wsj.com/...
  • @joannastern Joanna Stern on x
    I have been living in Redmond for the last few days. Talking to Satya Nadella! Talking to Bing! Talking to anyone really! Here's my first look at the new Bing chatbot and the new Edge browser. https://www.wsj.com/...