Sources describe how Twitter Trust and Safety VP Ella Irwin has become the chief executor of Elon Musk's whims, even when they go against established protocols
On a day hundreds of Twitter Inc. employees were debating whether to resign, Ella Irwin showed up with a pep talk.
Bloomberg
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Discussion
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@daveyalba
Davey Alba
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We spoke to more than a dozen current & former employees for this story. They told us that since Musk took the helm of Twitter, Irwin has helped him break conventions in how Twitter manages user account policy. Other experts agree, like @LauraEdelson2. https://www.bloomberg.com/.…
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@daveyalba
Davey Alba
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“It's like Musk is taking all of the content moderation best practice norms the trust and safety community has built up over the past decade and is trying to set them on fire,” @evelyndouek told us. https://www.bloomberg.com/... https://twitter.com/...
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@risj_oxford
@risj_oxford
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🐣 A revealing profile of Ella Irwin, Elon Musk's most faithful supporter inside Twitter. By @business journalists @daveyalba and @KurtWagner8 https://www.bloomberg.com/...
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@byjulialove
Julia Love
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A detailed and fascinating profile of Ellla Irwin, the Twitter executive who has become “the chief executor of Musk's whims.” Via @daveyalba and @KurtWagner8 https://www.bloomberg.com/...
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@daveyalba
Davey Alba
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Twitter used to have a group called the Global Escalations Team, acting as a check on power at the top of the company. It could even overrule execs. But the group has folded; employees told us Irwin & Musk can no longer be challenged thru formal process https://www.bloomberg.com/…
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@daveyalba
Davey Alba
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We also touch on the CSAM claim by Musk that Irwin backed, when he said in Dec that Twitter “refused to take action on child exploitation for years.” A spokesperson of @MissingKids, which has worked with Twitter, told us that this claim was not true. https://www.bloomberg.com/...…
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@sfmnemonic
Mike Godwin
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‘And access to internal documents and tools has been granted to outside writers handpicked by Musk to support a narrative — disputed by former staffers — that before he stepped in, Twitter was servile to US intelligence and federal health agencies’ https://www.bloomberg.com/...
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@taylorlorenz
Taylor Lorenz
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“Employees misusing internal access like this undermines the very trust that a head of trust and safety is supposed to be building.” https://www.bloomberg.com/...
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@daveyalba
Davey Alba
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NEW: Ella Irwin, Twitter's current head of trust and safety, has become the chief executor of Musk's whims—even when it goes against established protocols for social media content work that Twitter and its peers have refined for the past decade. https://www.bloomberg.com/...