Comcast says hardware in its backbone network caused outage on West Coast on Monday, will send $5 refunds to customers Elizabeth Weise / USA Today : USA Today 2015-06-03 Elizabeth Weise Comcast, Elizabeth Weise Related Coverage View article Comcast Voices View article Ars Technica View article DSLreports View article RCR Wireless News View article TIME View article Multichannel News View article GeekWire View article Seeking Alpha