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Amazon Alexa Tablet 12 Pro review: gorgeous screen, Android apps, and nice design and build quality, but Amazon's bloatware is pervasive and Alexa+ is subpar

The Verge David Pierce

Context & Ripple Effects

Amazon's earlier Fire Max 11 combined a capable display and stylus with an anemic app store and constrained multitasking, leaving its software layer as the limiting factor. The Alexa Tablet lineup replaces Fire tablets and adds Google Play access, directly addressing that distribution gap.

The 12 Pro review suggests the hardware and Android shift have improved the base proposition, but it revives a familiar Amazon-device tension: the 2021 Echo Show 15 was also criticized for uneven personalized software despite its display.

First-order effects

  • 12 Pro buyers gain access to the broader Android app ecosystem, while pervasive Amazon software reduces the value of that openness in everyday use.
  • Amazon's effort to position the tablet around Alexa+ is weakened by a review that finds the assistant subpar, despite the device's stronger screen and build.

Second-order effects

  • Google Play becomes Amazon's answer to the app-selection weakness identified in its Fire tablets, shifting differentiation toward Amazon's interface and Alexa+ rather than a proprietary app catalog.
  • Amazon's software and services teams face a clearer benchmark: customers can compare Amazon's preloaded experience with the Android apps available through Google Play on the same device.

Third-order effects

  • If Amazon continues replacing Fire OS tablets with Android-based Alexa devices, its hardware strategy shifts from controlling a closed software stack to competing for attention atop a standard mobile ecosystem.
  • The review indicates that premium hardware alone will not make Alexa+ a durable tablet differentiator; Amazon's software quality and the degree of preloading will shape that outcome.

The trend: Amazon is moving its tablets toward mainstream Android compatibility while trying to preserve Alexa and Amazon services as the differentiating layer.

Discussion

  • @panos_panay Panos Panay on x
    Our all-new Amazon Kids Tablets are also starting to ship in the U.S., Canada, Mexico, and Japan today. Every tablet runs on Android and ships with a kid-proof case, a year of the Kids+ subscription, and parent-managed access to Google Play. Amazing work from the team on these. M…
  • @quinnypig Corey Quinn on x
    This will not improve once they start shoving ads into it that you can't disable. [embedded post]
  • @amazon @amazon on x
    This is what a tablet built around Alexa+ looks like. Our new lineup features world-class hardware, personalized intelligence from Alexa+, a stunning anti-glare Nanomatte display, full Google Play Store access, and more. Shipping today in three sizes. ⬇️
  • @verge @verge on x
    The screen is gorgeous, the hardware works, and it finally runs full Android. But there's too much Amazon in my tablet. https://www.theverge.com/...
  • @backlon Dieter Bohn on x
    Unboxing the new Alexa Tablet 12 Pro with its amazing Nanomatte display! There's a perfect way to express my excitement for this Android tablet, but I'll leave that phrase to @panos_panay :)