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For Facebook, the Privacy Snowball Just Keeps on Rolling

Call it the “snowball effect,” or maybe the “witch-hunt” effect.  At some point, when a company is under fire for something, even the smallest piece of evidence that it might be guilty of that thing can get blown out of proportion.

GigaOM Mathew Ingram

Context & Ripple Effects

Facebook entered May after its lawsuit against a data researcher failed to settle the underlying privacy concerns around the service. A cluster of security bugs and public criticism has made each additional disclosure part of the same accountability debate.

The company is preparing simpler privacy settings while expanding Android social-networking features and Graph API access. That overlap matters because product expansion is arriving under intensified scrutiny of how user information travels through Facebook's systems.

First-order effects

  • Facebook must address a widening privacy backlash while implementing its planned simplified settings.
  • Facebook's Android and Graph API rollout faces immediate scrutiny alongside reports that user details could reach advertisers through referral data.

Second-order effects

  • Advertisers and application developers integrating with Facebook face greater pressure to understand what user information their links and API calls expose.
  • Facebook's privacy-setting redesign becomes a product-delivery constraint: new sharing features will be evaluated against the same concerns driving the backlash.

Third-order effects

  • If privacy failures continue to compound across features, Facebook's competitive advantage in social data will increasingly depend on making sharing controls legible and credible, not merely on adding integrations.
  • The episode points to a platform-governance shift in which developers, advertisers and users judge network growth features by their data-flow consequences.

The trend: Social platforms are moving toward privacy as a core product-governance issue, as every new data-sharing channel invites scrutiny of existing controls.